The Accounts Payable department within Financial Services is responsible for the overall timely processing and payment of invoices received by vendors for the purchase of goods and services. Certain business units within the University process and upload their own invoices for payment, such as Western Libraries, Food Services, Contractor Payments (Facilities Engineering) and the Book Store. The central Accounts Payable team is responsible for the processing of all payments via cheque, EFT, draft, or wire payment.
Accounts Payable processes payments for purchases that originate from the following:
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More detailed information can be found in the Procurement Services section of our website.
Invoices may be submitted to Accounts Payable either by mail or by email:
Accounts Payable requires an original invoice to be submitted by a vendor for payment and will not accept statements of account or contracts as a request for payment. Original invoices can be submitted electronically or by mail (we do not require paper copies to be sent to us). The invoice should reference a Western purchase order number (or speed code, in the case of system contracts) to ensure that only valid and authorized expenses are paid.
In addition, the Canada Revenue Agency requires certain information to be displayed on an invoice to be entitled to claim rebates on taxes paid. Departments and vendors will experience a delay in payment processing if any of the following information is incorrect or missing from an invoice submitted for payment:
If a vendor is placed on hold because of damaged goods or pricing conflicts, the voucher will not be selected for payment until this status is removed.
Invoices over $100,000 ($50,000 for research related expenses) require written approval from the department before payment will be released.
Departments can verify that the invoices were paid by viewing their account details in the general ledger. Departments will receive their orders directly and it is their responsibility to ensure that the proper amount and items were received. In the case of a discrepancy, it is the responsibility of the department to notify Accounts Payable as soon as possible.
Accounts Payable runs multiple pay cycles during the week, according to the below schedule. Invoices must be processed with no budget errors the day before in order to be picked up for payment on the relevant pay cycle.
Cheque Requisitions are used to request payments in certain situations in lieu of using standard Purchase Orders but are not to be used for payments to suppliers, reimbursement for travel expenses for employees, payment of living allowances, payroll advances, petty cash reimbursements, salaries or honoraria. Permissible uses for Cheque Requisitions can be found on the form. Completed forms should be sent to:
Support Services Building, Suite 6100
1393 Western Road
London, ON N6G 1G9
P: (519) 661-2111 Ext. 85415
To allow us to efficiently respond to your inquiries, please include the invoice number and purchase order number in the subject of your email or have this information ready when you call.