EFAP WorkLife Services and Wellness Resources

In our increasingly fast-paced world, you may find it challenging to take care of yourself while balancing your responsibilities at work with your obligations at home. In addition to counselling, your Employee and Family Assistance Program (EFAP) can help by offering you timely, professional assistance and support to manage all of life's stages and complexities. WorkLife Services consist of the following:

Career Counselling: Resiliency Coaching

Get a fresh perspective on your career and resiliency strategies through your Employee and Family Assistance Program (EFAP).

As life demands and the pace of change continue to climb, the Resiliency Coaching program (offered as a component of the Morneau Shepell Career Counselling service) helps individuals become better able to perceive, process, and respond to stressful situations.

How it works

Access the program through one call to the Morneau Shepell Care Access Centre. Your Client Care Representative will match you with a resiliency coach who will work with you via sessions over the telephone to assess your current situation and develop an action plan for change where it's needed most. This is a hands-on program that will require you to "work" to get the results you want!

Resiliency Coaching will explore:

  • Evaluation of current and desired levels of satisfaction in specific areas of your life
  • Career direction and choices, assesses interests and skill sets
  • Development of strategies that enhance work satisfaction and performance
  • Adjustments to your coping strategies
  • New ways of of managing life demands and your overall outlook on things

The result

Your personal health and work performance will improve through an increased understanding of individual perceptions and reactions to life's stressors. Your resiliency coach will help get you on the road to achieving the positive outlook and self-confidence you desire.

Connect with EFAP for confidential support or to learn more

Learn new ways to manage the demands of life and work with Career Counselling: Resiliency Coaching through your EFAP.

For immediate assistance, contact Morneau Shepell at 1-844-880-9142 or visit workhealthlife.com.

Career Counselling: Planning Management

Take control of your career with helpful support and resources through your Employee and Family Assistance Program (EFAP).

The Planning and Management Program (offered as a component of Morneau Shepell Career Counselling service) connects you with career counsellors who use a variety of career management tools, resources approaches, to help you and support to you make more informed career decisions and better manage career transitions.

How it works

Access the program through one call to the Morneau Shepell EFAP Centre. Your Client Care Representative will match you with a counsellor who will work with you via sessions over the telephone to identify your career direction and goals, assess your interests and skill sets, and use strategies that enhance work satisfaction and performance.

The counsellor will develop a program customized to your needs that addresses:

  • Career stress and work-life issues
  • Career planning and redirection
  • Job satisfaction and performance

The result

The EFAP program helps you find solutions to career issues before they have an impact on your personal life or work performance. It will assist you in better understanding your professional strengths to better manage your career path and cope with organizational change and new role expectations. With coaching and guidance, you can clarify goals and achieve balance between work, family, and self.

Connect with EFAP for confidential support or to learn more

Address career change, stress, and performance with the Career Counselling: Planning and Management Program available through your EFAP.

For immediate assistance, call 1-844-880-9142 or visit workhealthlife.com.

Career Counselling: Retirement Planning

Prepare for your retirement with confidence with helpful advice and resources through your Employee and Family Assistance Program (EFAP).

Retirement offers more choices and opportunities than ever before. Will you focus on your interests and hobbies, travel more, or maybe start a new career? The Retirement Planning program (offered as a component of Morneau Shepell Career Counselling service) helps alleviate stress and apprehension by providing tips and manageable solutions to ensure a happy, successful transition into retirement.

How it works

Access the program through one call to the Morneau Shepell Care Access Centre. Your Client Care Representative will match you with a counsellor who will work with you via sessions over the telephone to assess your needs and explore options as you plan for your future.

The Retirement Planning Program explores:

  • The key elements needed to set and achieve retirement savings goals
  • How to make appropriate investment decisions
  • Various sources of retirement income
  • How to budget for various phases of retirement
  • The steps needed to successfully transition from work to retirement
  • The emotional, mental, and physical changes, challenges, and rewards of the aging process

The result

You will be better able to perceive, process, and respond to situations and take proactive ownership of your retirement.

Connect with EFAP for confidential support or to learn more

Set the goals and make the decisions right for your retirement with the Career Counselling: Retirement Planning Program through your EFAP.

For immediate assistance, call 1-844-880-9142 or visit workhealthlife.com.

Health Coaching

Transform your health goals into action

With Health Coaching from your Employee and Family Assistance Program (EFAP), you'll receive information and the tools to better understand your health issue. Morneau Shepell health coaches will teach you about the changes needed to be well and stay well, while motivating you to reach your healthy lifestyle goals.

Personalized and interactive support

Through telephonic consultation, Morneau Shepell Registered Nurses and Occupational Health Nurses will provide:

  • An initial assessment of your health history
  • Information about a variety of health conditions and risks including:
    • Diabetes
    • High blood pressure
    • High cholesterol
    • Migraines
    • Asthma
    • Allergies
    • PMS, menopause, or andropausee
    • Gastrointestinal concerns Crohn's Disease and ulcers)
  • Goal setting and action planning specific to your issue

Morneau Shepell health coaches can also work with you to create a risk reduction action plan targeting:

  • Weight management
  • Healthy eating
  • Smoking cessation
  • Responsible alcohol use
  • Stress management
  • Exercise as a component of a healthy lifestyle

Connect with EFAP for confidential support or to learn more

Take the next steps towards optimal health with help from your EFAP. For immediate assistance, call 1-844-880-9142 or visit workhealthlife.com.

Nutrition Support Services

Achieve better health with nutrition support. Nutrition Support Services available through your Employee and Family Assistance Program EFAP) offer a holistic and proactive approach to your nutrition and wellness. Morneau Shepell professionals will help you make positive changes to your diet to address weight loss or gain, eating routines and lifestyle changes. You also have access to Registered Dietitians who can assess your eating habits, identify dietary concerns and answer nutrition questions you may have.

Support to help you meet your nutrition goals

Receive help for a variety of concerns, including:

  • Weight loss or gain
  • Getting off the diet "roller coaster"
  • Boosting energy and stress resilience
  • Healthy eating on-the-go
  • Accommodating shift work
  • Eating a well-balanced vegetarian diet
  • Lowering cholesterol levels
  • Reducing high blood pressure
  • Regulating diabetes
  • Preventing heart disease
  • Preventing osteoporosis

Nutrition Support Services are provided through telephonic consultations with Morneau Shepell professionals or a Health and Wellness Resources to use at your own pace at home. Your initial consultation offers an assessment and education component and can include goal definition and action planning. Follow-up sessions ensure you are on track to achieving your goals.

Connect with EFAP for confidential support or to learn more

Get on the right dietary track with help from your EFAP. For immediate assistance, call 1-844-880-9142 or visit workhealthlife.com.

Naturopathic Services

Naturopathic Services through your Employee and Family Assistance Program EFAP) provide a natural and holistic approach to the maintenance of good health. Professionals examine all aspects of an individual's health (physical, mental and emotional), and can teach you about naturopathic medicine and how it works. Through consultation, you will learn how small changes in your health and lifestyle can have a positive impact.

Practical advice you can use

You'll receive customized health and wellness information and materials on:

  • Physiology
  • Diet
  • Lifestyle
  • Mental and emotional well-being
  • Illness prevention strategies

Naturopathic doctors provide assistance on a wide range of topics and can help you explore how naturopathic medicine can help with:

  • Sleep difficulties
  • Aging
  • Preventing illness
  • Managing stress
  • Work-life balance
  • Making good food choices
  • Improving digestion
  • Building your immune system
  • Boosting energy levels
  • Midlife health changes
  • Recognizing mind-body connections
  • Understanding how the workplace affects your health
  • Living well as a shift worker
  • Jet lag

Naturopathic Services are provided through telephonic consultations with Morneau Shepell professionals. Your initial session offers an assessment and education component and can include goal definition and action planning. Follow-up sessions ensure you are on track to achieving your goals.

Connect with EFAP for confidential support or to learn more

Get on the path to better health today with help from your EFAP. For immediate assistance, call 1-844-880-9142 or visit workhealthlife.com.

Legal Support Services

Sort legal fact from fiction with expert guidance. You have access to legal advisors through your Employee and Family Assistance Program (EFAP) that can help answer your legal questions through a confidential consultation. They can address a range of legal topics and clarify how the law applies to your specific situation.

Address a range of legal topics

Professional legal consultation covers issues such as:

  • Separation and divorce
  • Custody and child support
  • Bankruptcy
  • Wills and estate planning
  • Landlord and tenant issues
  • Real estate
  • Summons, warrants and subpoenas
  • Consumer protection

Relieve the stress with professional advice

Morneau Shepell can help relieve the stress you may have when dealing with legal matters. Advisors will provide you with a clear explanation of how the law applies to your specific situation and recommend the most appropriate course of action.

If your legal issue requires assistance beyond the scope of Morneau Shepell Legal Support Services (e.g., preparation of a will or representation in court), a referral to a qualified lawyer or law firm will be provided. You will be responsible for fees incurred if you choose to accept representation from an EFAP-referred legal service. When referred from the EFAP, you may receive a discounted referral rate from the lawyer or firm.

Connect with EFAP for confidential support or to learn more

Take the first step toward resolving your legal issue with help from your EFAP. For immediate assistance, call 1-844-880-9142 or visit workhealthlife.com.

Online Programs and Newsletters

Online Programs

If you'd like some tools to work at on your own, check out the online programs. Visit the Morneau Shepell workhealthlife.com website. To register for access:

  • Choose your organization - Western University.
  • Look for the Register link.
  • Complete the registration page, creating a password.

Newsletter Archive

As a Western employee, you have access to an archive of newsletters on a wide variety of interesting topics to help you take the first important step toward change.

Access the newsletter archive now


Published on  and maintained in Cascade CMS.