Coordinated Response

In some complex or multifaceted situations, a coordinated response that involves community members across campus may be required. This may include critical incidents that occur on-campus, concerns that a student may be at-risk of harming themselves or others, or other complex student situations that may involve the intersection of multiple departments across campus.  

The Office of Student Support & Case Management facilitates these responses by bringing together a team of those who are able to provide the needed support to the student and greater Western community.    

For further information please email sscm@uwo.ca.

Emergency & Crisis Response

Level of Risk

Response

Description

Actions

Harm to self or others in progress or imminent

Immediate Emergency Response

911

  • Overdose
  • Medical emergency
  • Suicide attempt/serious self-harm in progress
  • Violence or threats of violence

Call 911

Risk of Imminent Harm to Self or Others and/or High Distress

Crisis Response

Health & Wellness

  • Acute suicidal ideation, risk of harm to others, or high risk behaviours associated with thought disturbances
  • Urgent mental health assessment required under the Mental Health Act

Walk student to Student Health Services. If closed/unavailable call Campus Police for transportation to hospital

Moderate Risk of Harm and/or Significant Distress

Urgent Response

Health & Wellness

  • Mild to moderate mental health issues
  • Student experiencing significant stressors due to housing, finances, trauma, etc.
  • Student requiring information, resources, consultation, and system navigation support
If stabilized student can be referred to Office of Student Support & Case Management for timely follow-up
Low Risk of Harm Semi-Urgent Response
  • Mild to moderate mental health issues
  • Student experiencing significant stressors due to housing, finances, trauma, etc.
  • Student requiring information, resources, consultation, and system navigation support
Refer to Office of Student Support & Case Management