Book an appointment

Booking a Mental Health Appointment

Our mental health team will continue to provide support Monday-Friday; all appointments need to be booked in advance by calling 519-661-3030 

Hours of operation:
Monday - Thursday: 9am - 7pm
Friday: 9am - 5pm

What to Expect at Your First Appointment

Western’s mental health team aims to provide students with effective, timely, safe, evidence-based, and confidential short-term supports through brief, change-oriented psychotherapy. Prior to attending their first appointment, students will be required to complete some preliminary paperwork.

During the first appointment, the counsellor will ask questions to understand students’ concerns, provide support, and develop a plan to address identified concerns. This initial appointment will last 50-60 minutes. Many students find that one appointment is all they need to get back on track, and others may benefit from a few follow-up appointments. Students will work collaboratively with the counsellor to determine which model best meets their needs. Students looking for long-term counselling will be directed to a range of supports that are available on campus, online, and in the community.




For Western Law Students: 

Please connect with Western Law Mental Health and Wellness Services for support. For more information, please visit:

For Western Students Outside of Canada: 

As a member of International SOS, support services are available 24/7. Emotional Support services through International SOS (ISOS) entitles you to up to five sessions of structured counseling with a mental health counselor.

You can contact ISOS 24/7 via phone (1-215-942-8479 or any of the Assistance Center phone numbers, collect calls accepted), or through the Assistance AppLogin to access Western's (including the Affiliated University Colleges) ISOS membership number.