Counselling Hours & Appointments

*Disruptions*
None at this time.

Live Chat, Help Portal, Zoom same-day appointments  - are all here for you daily! Connect with us!

Office Hours

September - April
Monday, Tuesday, Thursday, Friday, 9:30 am - 12:00 pm and 1:00 pm- 4:00 pm
Wednesday, 10:00 am - 12:00 pm and 1:00 pm- 4:00 pm

May - August
Monday - Friday, 9:30 am - 12:00 pm and 1:00 pm-3:00 pm 

Counselling Hours

Fall/Winter (September through April):

Occasionally, Counsellors must attend meetings and will not be available.

Live chat:

Talk to a counsellor online. Suitable for quick questions and general inquiries. Your live chat call may not be taken due to high volume on certain days– live chat will start the last chat 10 minutes prior to end times. If this happens to you, please try again at our next live chat time.

Monday - Thursday: 10:00 am - 12:00 pm and 1:30 pm - 3:00 pm. Visit our Live Chat page.

Zoom same-day appointments

Mondays - Thursdays: 10:00 am - 12:00 pm and 1:30 pm - 3:30 pm
Fridays: 10:00 am - 12:00 pm

This is a chance to talk with an advisor live in a Zoom chat one on one. A private 15 min. counselling session to discuss progression, course selection, missed course work, academic issues, and more. 

Drop-in ends 10 minutes before noon and 3:30 – if there are large queues or you log in late you may not be served. If this happens please try again the following day.

Log in using the Meeting ID: 944 8503 6022 with the password 745451.

Important: You must use your @uwo.ca email address as your name or you will not be admitted to the meeting room. Once you get into the waiting room you will be assigned a breakout room for your private conversation. Please be patient during high volumes! We will get to you as soon as possible or send you a message if we are too full.

Not familiar with Zoom? Please see Western Technology Services getting started guide .

In-person appointments (starting September 7)

Mondays - Thursdays: 10:00 am - 12:00 pm and 1:30 pm - 3:30 pm
Fridays: 10:00 am - 12:00 pm

Appointments are 15 minutes. Appointments must be booked through our help portal.  This is a chance to talk with an advisor face-to-face in our office with health and safety a priority. You will be asked to hand sanitize when you come in and wear a mask throughout the entire appointment.  

TEAMS and phone appointments

Send a detailed request through our   Academic Counselling Help Portal if we can’t answer by email or you still would like an appointment with an advisor we can book one for you.

Summer (June through August):

Occasionally, Counsellors must attend meetings and will not be available. 

Daily Zoom Drop-in Hours 

Starting August 16, 2021.

Mondays - Thursdays: 10:00 am - 12:00 pm and 1:30 pm - 3:00 pm
Fridays: 10:00 am - 12:00 pm

This is a chance to talk with an advisor live in a Zoom chat one on one. A private 15-minute counselling session to discuss progression, course selection, missed course work, academic issues, and more.

Log in using the Zoom Meeting ID: 914 8172 1219  password: 191546

Important: You must use your @uwo.ca email address as your name or you will not be admitted to the meeting room. Please note this is a pilot project. Once you get into the waiting room you will be assigned a breakout room for your private conversation. Please be patient during high volumes! We will get to you as soon as possible or send you a message if we are too full.

Live Chat

Monday-Friday 10:00 am - 12:00 pm
Monday-Thursday 1:30 pm - 3:00 pm

Visit our Live Chat page.

 

Contact Us

All Counselling inquiries should be sent to Help Portal
Quick Questions and non-students: Live Chat
Our office is located within the North Campus Building 280. 
519-661-3040

Follow us on Twitter for any disruptions/cancellations to normal office hours