System and Infrastructure Modernization

Parking is a gateway to Western and often the first contact the campus community has with campus. Anyone entering and parking a vehicle on campus may be affected by the project. We are making effort to reduce the impact on all of our stakeholders and apprecaite your patience as the work begins.

During various stages of the project, services to gate lots may be interrupted. Flagged detours and construction personnel will be on site to direct traffic and minimize delays. In the event of a single lane closure and/or significant interruption, notification will be posted on Facilities Management's Service Interruption calendar; http://www.uwo.ca/fm/uwosi.html

FM tracks project updates on this webpage and on Twitter, @westernuFM.

There will be no immediate change to visitor parking from a department level. Blue passes and special event parking will continue to be purchased through Parking & Visitor Services. There are plans to improve parking to electronic passes and print-at-home options following project completion.

There will be changes to coin entry lots. When the project is complete (at the end of August), the current coin entry system will change to credit card payment upon exit. Attended lots will continue to accept cash/coin, if that type of payment is preferred.

Hang tags will be replacing the current transponder. A focus group recently met to discuss the distribution process and Parking is currently working to fulfill the recommendations. Prior to assigning hang tags, an email will be sent to permit holders identifying methods of acquiring the credentials. This web page will also continue to be a resource for progress and project updates.

Once you have acquired your new hang tag, old transponders will be collected following the completion of the project. Because there is a battery in the unit, Parking will be recycling the collected units. An announcement will be made when and where that will happen.

The information on the reverse of the tag is a standard liability statement, indicating that the tag may act as a distraction while driving. If you find that the tag is not obstructing your view or making driving more difficult, you are encouraged to keep the tag wherever you see fit in the vehicle. Please note, the statement does not mean to remove the white strip on the back of the tag. That is the receiver and the gate will not activate if removed or damaged.

No. Permit and tag numbers are separate entities. In fact, the permit number will often change year over year while your tag number will remain the same.

Student permits are purchased and renewed online through the parking website (http://www.uwo.ca/parking/) starting August 29 @ 2pm. Hang tags will be available for pick up following confirmation from the Parking Office.

Yes. The hang tag will operate the gate arms from the interior of the vehicle - similar to the transponder. The only difference will be when using a Western ID card for access. In that case, the permit holder will need to roll down their window and touch the card to the kiosk

No. Because the project incorporates a large-scale transition between old and new hardware, there may be extended periods during business days when gates are left up. Parking enforcement will continue to operate as per usual, protecting permit holder rights.

Permit holders for accessible spots will continue to park in the same designated locations. As with other permit holders, a new hang tag will be issued to replace the transponder.

Yes. Pay-as-you-go is possible with the new system and is currently under review. If viable, pricing and options will be released following the project completion.

There are no current plans to change lot designations. The project scope focusses on enhancements to the gate hardware and associated software.

Yes. Attended booths will remain attended. The main difference being that visitors will pull a ticket from the kiosk prior to entering the lot and will pay the attendant or credit card machine upon exit of the lot.

Permit stickers will no longer be issued for registered vehicles (cars, trucks, etc). However, motorcyclists will continue to be issued a renewal sticker.

Upper Heating lot will be the subject of another modernization project next fiscal year. As a result, the gate is being removed from that lot this summer and not replaced. The old gates are not compatible with the new system, leading to the need to remove the gate hardware. The lot will remain dedicated to orange permit holders and will not impact those currently parking there.