Getting the most out of the new system

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In supporting our customers, we have begun to highlight some of the current features and benefits in order to get the most out of the new system. The PDFs are available below and currently include details on ‘Approaching the gate’ and ‘Using your WesternONECard’. We will continue to grow the offerings and gear it towards the areas of customer need. Send us your feedback

  • Using Your WesternONECard to Access Lots [PDF] - One of the most anticipated features of the new system is the 'back-up' credential option. Accidentally leaving your hang tag at home is no longer a need to throw it in reverse. Customers can now use their WesternONECard for lot access. The credential is automatically linked to the permit and can be used for lot entrance/exit. Check out the PDF for more details.

  • Approaching the New Gates [PDF] - The new system has led to some adjustments when approaching the gate. Check out the PDF for information that will help troubleshoot difficulty with lot access.