License Plate Recognition (LPR)

LPR vehicle

Western Parking Enforcement is now utilizing LPR technology.

If you use Western's permit lots, you'll need to ensure your Parking Account is up to date with accurate information and that your vehicles and plates are linked to your permit. This is a two-step process.

Update your vehicle information on your account:

  1. Log in to our Parking Portal to manage your account.
  2. Click "LOGIN" in the upper right hand corner.
  3. Click on "Western University Login".
  4. Enter your username and password.
  5. You should receive a "Welcome" message in the top right corner if successful.
  6. Click on "Vehicles" in the top menu bar.
  7. Click on "Add Vehicle".
  8. Please fill in all blanks (If your particular "Model" is not listed please make sure "Style" is a good description of your vehicle).

After your vehicle has been added to your profile, make sure your vehicle is "linked" to your permit:

  1. Continuing in the Parking Portal - click on "Permits" in the top menu bar.
  2. Click on "View Your Permits".
  3. Click on the active permit for which you wish to add your vehicle (GNR/PNR/CNR etc.). *you DO NOT need to add it to the AVI Deposit*
  4. On the "Permit Details" page you will see a list of "Associated Vehicles." If you do not see your vehicle then you will need to add your vehicle.
  5. At the bottom, click on "Add Vehicle to Permit".
  6. Fill in all the blanks and click "Next"

Once this is done, your vehicle should be on both your profile and your permit and is safe for License Plate Recognition parking in your eligible zones.

Please note:

  • You can only ADD new vehicle information to a parking account - if you have a vehicle you'd like removed from your parking account please email us the details at wparking@uwo.ca 
  • Any time there are changes to the status of your permit (i.e. expired permit renewal, switch of permit type, driving a new vehicle), you'll want to ensure your license plate is linked to your permit by completing these steps again.

What is LPR?

LPR, License Plate Recognition technology uses optical character recognition to automatically read license plate characters. Western will be operating mobile LPR, which uses vehicle-mounted cameras to verify plates in all campus lots.

LPR will increase the accuracy of identifying unauthorized or unregistered vehicles parked on campus. With Western ID cards added for convenient lot entry, on-foot enforcement officers currently need to manually validate the license plate. This new technology automates the process and notifies parking staff of unauthorized vehicles.

The addition of LPR technology is the next phase in expanding the functionality and modernization of the recently installed T2 parking database and gating system. LPR is expected to improve enforcement efficiency and further protect permit holder rights.

 

Frequently Asked Questions

What is License Plate Recognition (LPR)?

License Plate Recognition is state of the art parking technology that uses optical character recognition to automatically read license plate characters.  Western will be operating mobile LPR, which uses vehicle-mounted cameras to verify plates in all campus lots.

Who else uses this technology?

This technology is being used by other campuses such as Mohawk College. London Police Services also uses LPR. 

Why is Western using LPR?

With the increased volume of vehicles on campus it’s important for us to protect the space of paying permit holders.  This new technology allows us to scan the campus quickly and effectively multiple times a day. 

Why do I need to update the vehicle and license plate information on my account?

License plate recognition relies on information about your vehicle to ensure that the vehicle matches the permit being used. 

What do I do about loaner or rental vehicles?

Loaner and rental vehicles need to be added to your account and linked to your permit.  Once you return your loaned or rented vehicle, you can log back into your account and remove the vehicle. 

How can I change and/or delete vehicle information on my account?

Our system allows you to update your account with new information and delete old information.  If the vehicle you are trying to delete has a citation attached, you will not be able to delete it. If you require assistance please contact our office at wparking@uwo.ca.

Are the images scanned by the cameras saved?

No, the images are not saved.  Photos are taken by Western Enforcement Officers if a citation is written but no images are saved using LPR.

Does the License Plate Recognition technology have access to Ministry of Transportation of Ontario (MTO) information?

No, neither the system itself nor the drivers of the vehicles have access to MTO information.  The system simply looks for a match between the parking system and the license plate that it is looking at.

What happened to the lot availability app?

It has been determined that the lot availability app is a risk to safe travel on campus.  Parking & Visitor Services is now exploring other options for notifying our customers of availability in campus parking lots.