Frequently Asked Questions

MyCCAA User Accounts

faq_myccaa_272x137.jpg

Includes information about MyCCAA account creation and login as well as document transfer for certification and renewal.

Training & Payment Policies

faq_policies_272x137.jpg

Learn more about cancellation and payment refund policies, as well as requirement information for certification and renewal.

Facilitators & Trainers

faq_trainer_272x137.jpg

Includes information about facilitator and trainer privilages and expectations, as well as remuneration, certification and renewal.