Administration

Business Operations

Every successful organization has a good support system - that's our Business Operations team. They are responsible for several roles, many of which support the rest of the Facilities Management team. For example, members of Business Operations oversee our parking, client services, payroll & accounts, IT support, process and system development initiatives (such as keys and work order software upgrades), mail, and shipping & receiving.

In the same way, we envision our entire Division as a support system to Western, we consider Business Operations vital to our own day-to-day operation.

All Personnel

  • Director, Business Operations (Facilities Management), Mark Durnin
  • Coordinator, Procurement & Logistic, Trevor Semple
    • Mailroom
    • Stores & Tool Crib
    • eProcurement Support
  • Coordinator, Client Services, Amarildo Topalli
    • Customer Service
    • Keys
  • Manager, Facilities Technology Systems
    • System Administration & Desktop Support
  • Manager, Parking Services, Garrett Goulin
    • Parking Office
    • Lot Operations
  • Manager, Project Finance & Processes, Kayla Anderson
    • Capital projects and processes
  • Financial Officer, Michaela Sferrazza
    • Payroll, Utilities, and other Financial Processes