Two women descend stairs in Thames Hall.

Employee & Family Health Clinic

Employee & Family Health Clinic

Two women descend stairs in Thames Hall.

Employee & Family Health Clinic

Supporting the Health and Well-Being of Western Employees

The Employee and Family Health Clinic is a primary care, family practice clinic that supports full-time Western employees and their families who do not have a family physician in the community. The Clinic provides ongoing, comprehensive primary medical care with the convenience of being located on campus.

The Employee and Family Health Clinic operates separately from Workplace Health. For Workplace Health concerns, please visit Workplace Health.

Book an Appointment

You can book a physical health appointment with the Employee & Family Health Clinic by calling 519-661-2047.

 

The Employee and Family Health Clinic is located in Thames Hall Room 2120. The Clinic is open Monday to Friday from 8:30 a.m. to 4:00 p.m. 

Some Same-day and next-day appointments may be available.

Services Offered

The Employee & Family Health Clinic offers primary care services and preventative care such as routine and acute medical care, chronic disease management, prescription renewals, referrals to specialists, flu shots and other vaccinations.

For more information on vaccinations & upcoming flu clinics, check our Vaccine Recommendations page.

For Workplace related injuries, visit Workplace Health within Human Resources.

Eligible patients of the Employee & Family Health Clinic include full-time Western main campus employees (with an employment contract of greater than 24 hours per week and no defined end date) and their immediate family (spouse and children under the age of 25), who do not have a family physician within a 20km radius of London.

If you meet the above eligibility criteria and are interested in becoming a patient of the clinic, please fill out the patient application below and follow the submission instructions on the form.

Patient Application

As a patient, you will be assigned to one physician, but in the event that your family doctor is unavailable, you will be offered an appointment with one of the other physicians at the clinic.

Please keep in mind that there may be times when patient demands exceed appointment availability.

The Clinic takes pride in offering patient care that is both timely and professional. The Clinic staff look forward to participating in your care!

For individuals that are not eligible to become patients of the Employee & Family Health Clinic, here are some resources that may assist you in finding primary care:

Policies

  • A health card is required at each appointment
  • Please inform the receptionist of the nature of your visit. This allows us to schedule the appropriate amount of time required
  • Inappropriate behaviour to any staff member in the clinic will not be tolerated
The Clinic requires at least 24-hour notice of an appointment cancellation. No show appointments, failure to arrive on time and inadequate appointment cancellation time will result in being charged, to a maximum of $150.00. No new appointments will be booked until fees are paid.
  • Prescriptions will not be renewed over the telephone. Please be sure to book an appointment BEFORE your medications run out.
  • The Clinic does not practice email medicine. Emails will only be used to confirm appointments.
  • Blood tests may not be ordered over the telephone. Please book an appointment with the doctor to get a requisition for any required blood tests.
  • When your employment term at Western ends, you may continue to access health care services through the Employee & Family Health Clinic for up to six months beyond the termination date.
  • Please note that if you have a child registered with you in the Employee & Family Health Clinic, once they reach the age of 25 they will need to find an alternative family physician in the community.

Is your injury work related?

For workplace related injuries, please visit Workplace Health within Human Resources. Call 519-661-2111 ext. 85472.