Frequently Asked Questions
Apple Laptop Adapters
I want to project my Apple laptop image on the screen in a classroom. Do you supply Mac adapters to connect my laptop to your a/v systems?
No. If you use a Mac laptop in the classroom you will have to supply your own adapter to connect to our system.
Where can I buy Mac adapters?
Mac/Apple adapters can be purchased at the Western Campus Computer Store or online directly from Apple.
Classroom AV Access Keys
Where can I get a key that will let me access the A/V equipment?
To access the equipment in the AV rooms (listed here ) you will need an Arts and Humanities AV Key (399A), which can be acquired from Technical Services. Please contact artstech@uwo.ca to arrange pickup. There is no charge for this key for Western instructors.
Do I need a different key for each media-equipped classroom that I teach in?
No. There is one (399) A/V key which will open all A/V equipment cabinets and drawers in Arts and Humanities classrooms.
Please note: If you are teaching in a General University (GU) classroom you will need to pick up a key from the Western Technology Services Help Desk (SSB) room 4100, 8:30 a.m. - 4:30 p.m. Monday to Friday.
Graduate Photocopier
The Graduate Photocopier is located in UC 1127, for the sole use of Arts graduate students.
- A personal access code is required to use the printer. To obtain a code, please bring your Student I.D. to UC 2220K in the Dean’s office and speak with Gabbi Whitlock to open an account.
- Printing charges
- Bills for printing will be sent by the Dean’s office at the end of each semester, and must be paid in the first two weeks of the following semester.
- Unpaid bills will result in a locked account, and the user will have no access to the copier until the payment is made.
- Copier accounts must be closed before graduation or leaving a position at the university.
- Additional instructions on using the copier can be found in the Graduate Photocopier Guide .
- If either the copier or your account is malfunctioning, please visit Ken Milner in UC 1121 for assistance, or email artstech@uwo.ca .
