Live Chat Support

The Nursing academic advisors are pleased to offer a live chat - through Microsoft Teams - to assist students in our Nursing programs. In order to access the live chat support, students will be required to sign in to Teams using their Western University credentials. Teams can be downloaded here.

Chat Schedule

Students are asked to adhere to the chat schedule so that we can proritize support for our students and address other responsibilities. Please refrain from sending chat messages outside of the scheduled times.

Chat hours are not available on statutory holidays and during University closures. Additionally, chat hours may be occasionally unavailable due to unforeseen circumstances. If you access Chat during the designated times listed below and do not receive a response within 15 minutes, please send your inquiry to the appropriate academic advisor via email.

LIVE CHAT INSTRUCTIONS

To initiate a live chat with a Nursing academic advisor:

  • Download Microsoft Teams on your smartphone, tablet or computer
  • Login to Teams with your Western University credentials
  • During the dedicated chat times, search for the appropriate academic advisor and start a chat session

Collaborative BScN Program

  • Chat Times: Tuesday - Thursday
    • 10:00 AM - 3:00 PM
    • Search for "Denice Litzan" or "dlitzan@uwo.ca" in Teams and start a chat session

Compressed Time Frame BScN Program (including the RPN Streams)

  • Chat Times: Monday - Thursday
    • 10:00 AM - 3:00 PM
    • Search for "Hayley Rankin" or "hrankin2@uwo.ca" in Teams and start a chat session