Family Practice Clinic
UCC, Lower Level
Staff/Faculty Family Practice Clinic continues to provide essential medical care to our clinic patients; however, because we are seeking to further minimize the risk of COVID-19 community spread we are providing a model of care encompassing both virutal and in-person medical visits.
Our clinic will only be open for pre-scheduled, in-person appointments. Our physicians will continue to provide virtual visits via telephone from 8:30am-4pm, Monday-Friday. All visits will need to be booked in advance via phone.
To book a telephone physician consult appointment, or an in-person with a doctor please call us.
*NEW* COVID-19 Testing Centre
COVID-19 tests are available at Western’s COVID-19 Testing Centre, located in the Western Student Recreation Centre. All students and Western employees can get a test without an appointment.
For more information about the Western COVID-19 Testing Centre, including hours of operation, please visit the university's COVID-19 website.
Full-time staff members and their immediate family (spouse and children), who do not have a family physician are eligible to use the Family Practice Clinic.
*The Staff/Faculty Family Practice clinic is now accepting patient applications for the practice.
How the clinic works: As a patient you will be assigned to one physician, but in the event that your family doctor is unavailable, you will be offered an appointment with one of the other physicians at the clinic. The clinic takes pride in offering patient care that is both timely and professional. Please keep in mind, however, that there may be times when patient demands exceed appointment availability. The clinic members look forward to participating in your care!
- We will require at least 24 hour notice of an appointment cancellation. No show appointments, failure to arrive on time and inadequate appointment cancellation time will result in a fee being charged, to a maximum of $150.00. No new appointments will be booked until fees are paid.
- Prescriptions will not be renewed over the telephone. Please be sure to book an appointment BEFORE your medications run out.
- This clinic does not practice e-mail medicine. E-mails will only be used to confirm appointments.
- Blood tests may not be ordered over the telephone. Please book an appointment with the doctor to get a requisition for any blood tests required.
- Please inform the receptionist of the nature of your visit. This allows us to schedule the appropriate amount of time required.
- Inappropriate behaviour to any staff member in the clinic will not be tolerated.
- A health card is required at each appointment.
- When you no longer work for Western, you may continue to access health care services for up to six months beyond the termination date.
- Please note that if you have a child registered with you in the Family Practice, once they reach the age of 25 they will need to find a family physician out in the community.