Continuity of Operations

Preparing for operational disruptions

Continuity of Operations planning helps Western departments and units prepare for disruptions that could affect critical services, facilities, systems, staffing, teaching, research, or other university operations. This work supports practical steps to continue essential functions, restore services, and recover after an emergency or disruption.

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Call 911 immediately if there is an emergency, immediate danger, fire, medical emergency, crime in progress, or urgent threat to safety.

For non-emergency campus safety assistance, contact Western Special Constable Service at 519-661-3300.

What is Continuity of Operations?

Continuity of Operations planning helps departments and units prepare for disruptions that could affect critical services, people, spaces, systems, teaching, research, or other university operations.

Planning for disruption

Continuity planning helps departments identify what work is most critical, what resources are needed, and what alternate processes may be required if normal operations are disrupted.

This planning can support services, staffing, technology, facilities, records, research, communication, and recovery after an incident.

Supporting recovery

Continuity of Operations planning helps Western continue essential functions, restore services, and return to normal operations after an emergency or disruption.

The goal is to reduce disruption, support decision-making, and help departments recover as safely and efficiently as possible.

Why continuity planning matters

Disruptions can affect people, buildings, systems, services, classes, research, events, and normal university operations. Continuity planning helps departments think ahead and prepare practical steps before a disruption occurs.

Protect critical functions

Departments can identify the services, responsibilities, systems, records, research, and resources that are most important to continue or restore during a disruption.

Reduce operational impacts

Planning can help reduce confusion, clarify responsibilities, support communication, and identify alternative ways to continue essential work.

Support recovery

Continuity planning supports recovery by helping departments restore services, assess impacts, communicate needs, and return to normal operations.

What continuity planning may consider

Continuity planning helps departments and units think through the people, services, systems, spaces, and resources needed to continue or restore essential operations.

Critical services

Identify the services, functions, responsibilities, and activities that are most important to continue or restore during a disruption.

People and roles

Consider staffing needs, key contacts, decision-makers, backup roles, communication processes, and supports for affected people.

Systems and spaces

Identify technology, records, equipment, facilities, access needs, alternate work locations, and other dependencies that support essential work.

Recovery steps

Plan for restoring services, communicating updates, assessing impacts, documenting needs, and returning operations to normal.

Department and unit planning

Departments and units play an important role in continuity planning because they understand their own services, people, spaces, systems, records, research, and operational needs.

Preparing department-level plans

Department and unit continuity planning helps teams document critical functions, identify key contacts, understand dependencies, and prepare alternate processes before a disruption occurs.

Plans should be practical, current, and easy to use when normal operations are disrupted.

Keeping plans current

Continuity plans should be reviewed regularly and updated when services, contacts, staffing, systems, facilities, or operational needs change.

Regular review helps departments remain prepared and supports a more coordinated recovery after an emergency or disruption.

Future resources

Additional continuity planning tools, templates, training information, and department guidance may be added as the program continues to develop.

Planning templates

Future resources may include continuity planning templates, checklists, and tools to help departments document critical functions, contacts, dependencies, and recovery steps.

Training and guidance

Future content may include training information, planning guidance, and practical steps to help departments build and maintain continuity plans.

Program development

Continuity of Operations content may expand over time as additional resources, processes, and department-level supports are reviewed and approved.

Questions or support

Continuity of Operations

Contact Emergency Management & Continuity of Operations for questions about continuity planning, department-level preparedness, or future planning resources.

Contact us

Non-emergency campus safety assistance

519-661-3300

Contact Western Special Constable Service for non-emergency campus safety assistance.

Emergency

911

Call immediately for emergencies, immediate danger, or urgent threats to safety.