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Alert WesternU
Emergency Notifications
Alert WesternU is Western University’s emergency mass notification system, powered by Alertable. It is used to share urgent emergency and safety information with the Western community during situations that may affect campus safety or university operations.
Need emergency help?
Call 911 immediately if there is an emergency, immediate danger, fire, medical emergency, crime in progress, or urgent threat to safety.
For non-emergency campus safety assistance, contact Western Special Constable Service at 519-661-3300.
What is Alert WesternU?
Alert WesternU helps the university share urgent emergency and safety information with the Western community.
Emergency mass notification
Alert WesternU is Western University’s emergency mass notification system, powered by Alertable.
The system is used to share urgent emergency and safety information during situations that may affect campus safety or university operations.
Who receives alerts?
Current Western and affiliate faculty, staff, and students with a Western email address are automatically enrolled to receive university-issued emergency email notifications.
Community members are encouraged to add additional contact methods and download the Alertable app so they can receive timely emergency information.
How alerts are sent
Alert WesternU may use several communication channels to help share urgent information as quickly as possible.
Western email
Current Western and affiliate faculty, staff, and students with a Western email address receive university-issued emergency email notifications.
Alertable app
The Alertable app can send push notifications to a smartphone or electronic device when emergency information is issued.
Text message
Users can add a mobile number through the configuration portal to receive emergency notifications by SMS text message.
Microsoft Teams
Emergency communications may also be shared through approved Western communication channels, including Microsoft Teams where available.
Download the Alertable app
Receive emergency notifications on your smartphone or electronic device.
The Alertable app helps members of the Western community receive timely emergency information through push notifications.
Get alerts where you are
Allow push notifications so emergency alerts can appear directly on your device when urgent information is issued.
Configure your notification settings
Members of the Western community can review and update their Alert WesternU settings to add additional ways to receive emergency notifications.
Add contact methods
Use the Alert WesternU configuration portal to add additional contact methods, such as a mobile number or personal email address.
Keeping your settings current helps ensure emergency information can reach you through more than one channel.
Review your settings
Review your notification settings regularly, especially if your phone number, email address, or device changes.
Alert WesternU settings can be updated through the configuration portal.
When alerts may be issued
Alert WesternU may be used for urgent situations that could affect campus safety, university operations, or the ability to access campus buildings or services.
Immediate safety concerns
Alerts may be issued for situations involving imminent danger, urgent safety concerns, or instructions that need to reach the Western community quickly.
Evacuations or closures
Alerts may be used for building evacuations, campus closures, service disruptions, or other urgent changes affecting campus operations.
Severe weather or major disruptions
Alerts may be issued for severe weather emergencies, major incidents, or critical university status updates.
Important notes
Alert WesternU is one part of Western’s emergency communication process. During an emergency, always follow official instructions and use 911 for immediate danger.
Alert WesternU does not replace 911
Alert WesternU is used to share urgent emergency and safety information with the Western community.
If there is an emergency, immediate danger, fire, medical emergency, crime in progress, or urgent threat to safety, call 911 immediately.
Follow official instructions
During an emergency, follow instructions from Western University, Alert WesternU, emergency responders, and on-site officials.
Emergency information may change quickly. Continue to monitor official Western communication channels for updates.