De-escalating Potentially Violent Situations

This interactive two-hour session will be led by Angie Allan, Psychologist, MEd, through Crisis & Trauma Resource Institute and Achieve Centre for Leadership.

Participants will learn how to:
• Recognize early signs of escalation
• Respond confidently using practical, real-time de-escalation strategies
• Apply techniques to common workplace scenarios

The workshop will include discussion and breakout activities.
Please register as spots are limited to 30