Search Website
Service-Specific Contacts
Find the Right Service for Your Concern
Use this directory to contact the Western department, campus service, or external agency best suited to assist with your question or concern.
Choose the Appropriate Service
Western Special Constable Service can help with urgent campus safety concerns, suspicious activity, incidents requiring investigation, and questions about WSCS services.
Other concerns may be better handled by a different Western department, community agency, or formal complaint process.
Use the directory below to identify the service best suited to your situation. Call 911 whenever there is an immediate threat to life or safety.
Western Services
Contact the Western service responsible for the type of concern or assistance you need.
Facilities Management Client Services
Report non-urgent building, roadway, lighting, grounds, maintenance, utility, or physical-accessibility concerns.
Contact Facilities ManagementParking and Visitor Services
Find assistance with parking permits, citations, visitor parking, accessible parking, and parking-related enquiries.
Visit Parking and Visitor ServicesHuman Rights Office
Seek information or support concerning discrimination, harassment, sexual misconduct, accommodations, or human-rights concerns.
Visit the Human Rights OfficeInformation and Privacy Office
Request access to a WSCS occurrence report or ask questions about access to University records and personal information.
View Information-Access ProceduresWestern Technology Services
Get help with compromised Western accounts, suspicious email, information-security concerns, or University technology services.
Visit Western Technology ServicesWellness and Well-being
Access student physical health care, mental-health services, counselling, wellness education, and related support.
Visit Wellness and Well-beingEmergency and Community Services
Use these services for emergencies, off-campus incidents, specialized medical assistance, mental-health support, or other community needs.
London Police Service
Contact London Police for off-campus police matters, municipal policing services, criminal investigations, and non-emergency reporting within London.
Visit London Police ServiceLondon Fire Department
Find public fire-safety information and City of London fire and emergency services.
Visit London Fire DepartmentMiddlesex-London Paramedic Service
Find information about emergency medical response and out-of-hospital care in London and Middlesex County.
Visit Middlesex-London Paramedic ServiceCMHA Thames Valley
Access community mental-health and addiction services, crisis assistance, walk-in support, and ongoing care.
Visit CMHA Thames ValleySexual Assault and Domestic Violence Treatment Program
Access specialized medical care, emotional support, information, and follow-up services through St. Joseph’s Health Care London.
View Treatment and Support ServicesAnova
Find support related to gender-based violence, including emergency shelter, counselling, outreach, and community education.
Visit AnovaCall 911 for police, fire, or paramedic emergencies. London Police Service 519-661-5670 for non-emergency police assistance.
Complaints, Feedback, and Formal Requests
Use the process that best matches the type of feedback, complaint, or information request you wish to submit.
WSCS Compliments and Complaints
Submit a compliment, complaint, or general feedback about Western Special Constable Service or a WSCS member.
Submit FeedbackRequest a WSCS Occurrence Report
Requests for copies of WSCS occurrence reports are managed through Western’s Information and Privacy Office.
View Information-Access ProceduresOther Service or Complaint Processes
Contact the responsible Western department or external agency when your concern falls outside the direct role of WSCS.
Find the Right ServiceStill Not Sure Who to Contact?
Contact Western Special Constable Service when you are unsure where to direct a campus safety concern or which service may be able to help.
For emergencies or immediate threats to life or safety, call 911. For urgent campus safety concerns that are not emergencies, call WSCS at 519-661-3300.
Call WSCS Email WSCS