How do I...
Determine my user ID and password
- The Western Personal Computer Account you were assigned consists of a User ID and a Password. Your User ID is most often the first part of your email address. (Example: John Doe’s email address is jdoe@uwo.ca. His User ID is "jdoe".)
- Your User ID and password were assigned to you by Information Technology Services (ITS). If you do not know your User ID and Password, please contact the ITS Help Desk at 519-661-3800 (on campus call ext. 83800). ITS will require your Western ID number. If you do not know your Western ID number, call Human Resources at 519-661-2194 (ext. 82194 on campus).
- If you are a student employee or a student who has been provided with access to My Human Resources, you may have been assigned a User ID and Password that are different from those you use to login to student applications. If you have two user names and passwords, use the non-student information to log into My Human Resources.
Get help with My HR
- If you are having password or User ID trouble contact the ITS Support Centre by webform at https://servlet.uwo.ca/helpdesk/ or by telephone at 519-661-3800 (or ext. 83800).
- If you have questions or problems after you have logged in to My Human Resources, please contact the Human Resources Communication Centre at hrhelp@uwo.ca or call 519-661-2194 (or on campus ext. 82194).
Protect your private information
- Be sure to Sign Off when you are done working in My Human Resources.
- If you are working on a public or shared computer, clear your computer’s cache (memory of sites visited). The method for clearing cache is different for each Internet browser and updated version. You may find instructions here: http://www.wikihow.com/Clear-Your-Browser%27s-Cache or in your browser’s help files.
View earning statements
- Login to My Human Resources and choose “Payroll and Compensation”
- Choose “View Earning Statements”
- From the list of statements available to you, click on the date of the earning statement you would like to view.
- If you are viewing statements dated prior to December 2010, they will appear on the main My Human Resources screen. If you are viewing statements from December 2010 forward, they will open in a pop-up Window.
- If you are unable to view statements dated from December 2010 forward, it may be that the pop-up blocker on your Internet browser is turned on. While you may receive a message that allows you to temporarily allow pop-ups, you may also wish to change your browser settings: Depending on the browser you have open, you may try:
- Internet Explorer – Go to “Tools”, then “Pop-up Blocker”.
- Firefox – Go to “Tools”, then “Options”, then “Content” and look for the checkbox called “Block pop-up windows.”
- Safari – From top menu choose “Safari”, then look for Block Pop-up Windows, and uncheck.
Enter direct deposit banking information for your pay
- Login to My Human Resources and choose “Payroll and Compensation”
- Choose “Direct Deposit Account”
- Click on “Edit” if you wish to add or change the account information for direct deposit of your pay.
- Choose the type of account, enter the Bank ID number (3 digits), the Branch ID number (5 digits), and the Account Number.
- Click on “View cheque example” for information on how find your bank information on a cheque.
- After you have entered and saved your information, the name of your bank should appear below the numerical information you have entered.
Opt to have your earning statements mailed to you
- Login to My Human Resources and choose “Payroll and Compensation”
- Choose “Direct Deposit Account”
- Below the information on the direct deposit account you will see an option “Click here if you want a printed earnings statement automatically distributed to you via Canada Post”.
Complete your tax credit form – TD1/TD1ON
- Login to My Human Resources and choose “Payroll and Compensation”
- Choose personal Tax Credit Information
- At the bottom of the Tax Credit Information Summary, you will see “Go To” choices
- Choose “Fill out new YYYY Tax Credit Return Forms" to change your tax credit elections.
- Choose Charge Addition Tax to be Deducted, to request additional tax taken from your pay.
- When filling out new forms, click on the blue arrows to get further information to assist you in completing the forms. Don’t forget to click Save or Done when you are finished.
Register for a training course
Visit the “Register for a Training Course” page.
