Human Resources

Employee Assistance Plan

Every day we encounter stresses in life - and occasionally they can have a detrimental effect on our personal lives and work performance.  To help faculty and staff members in those difficult times, Western provides, at no charge, access to an Employee Assistance Plan (EAP).  EAP services are provided by FSEAP Thames Valley / Family Service Thames Valley.

For all employees: Immediate, confidential emergency telephone assistance is available 24 hours a day, 365 days a year for all Western employees.  Call 1-877-433-0701.

In addition to emergency assistance, all Western employees can access online resources, information and tools by logging on to the FSEAP online portal. (A Western user ID and password are required.)

*For full-time employees and other eligible employees, and members of their immediate family: Full-time and other eligible employees have access to a range of EAP services including confidential, face-to-face or secure web-based counselling,  telephone advisory services, wellness workshops, psychoeducational groups, clinical consultation for managers and union representatives, and critical incident management and debriefing.  Call 1-877-433-0701.

* These services available as outlined in your collective agreement

Read the FSEAP informational flyer

Contact information

FSEAP Thames Valley
125 Woodward Ave.
London, Ontario N6H 2H1
Phone 24 hours a day: 1-877-433-0701

 


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