Human Resources

Employee Assistance Plan

Family Service Employee Assistsance Program Logo

Every day we encounter stresses in life - and occasionally they can have a detrimental effect on our personal lives and work performance.

Consequently, Western provides its full-time employees and other eligible employees as outlined in their respective collective agreements (and members of their immediate families) with a free Employee Assistance Program (EAP). Western's EAP offers confidential, face-to-face and secure web-based counselling, 24/365 emergency telephone counselling, telephone advisory services, wellness workshops, psychoeducational groups, clinical consultation for managers and union representatives, and critical incident management and debriefing. The EAP is available through the facilities of FSEAP Thames Valley / Family Service Thames Valley. Western employees can access additional resources by logging on to the FSEAP online portal. (A Western ID and Password is required.)

Contact Information

FSEAP Thames Valley
125 Woodward Ave.
London, Ontario N6H 2H1
Tel: 519-433-0700  
Fax: 519-433-4273
Monday - Thursday: 9:00am - 8:00pm
Friday: 9:00am - 5:00pm
After hours, call: 1-800-668-9920


View Larger Map