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Forgot Your Password?

Read these instructions if you have forgotten your WebCT Owl Login Password

Option 1

  1. On the login page ( click on - Outreach at Western - to get the login page) enter the username and last password you used (or just enter anything into the password box) and click OK.
  2. You will get an error page with the message "You have entered an incorrect user name or password".
  3. On this error page under the login box, there is a link labelled "Forgot your password?". Click this link.
  4. If you created a secret question and answer when you first registered, then you can use this function. Enter your e-mail address and click OK.
  5. Correctly answer your secret question and click OK. A new password will be sent to your e-mail address.
    • The next time you login with your new password, you can change it to something that is easier to remember by
      • clicking "My Settings" in the top right corner and then
      • clicking the "Change Password" button.

Option 2

If you run into a problem with your password during regular working hours. You may also contact the ITS Help Desk to have your password reset to your e-mail address by a WebCT OWL administrator.

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Clara Fitzgerald
Canadian Centre for Activity and Aging
Phone 519.661.1603
Fax 519.661.1612



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