May 2017

Accessible Transcript

ITS Stats 


We provide exceptional technology solutions, resources, and services to support students, faculty, and staff within the Western Community.

56,690 unique devices connected to WiFi.

1.99 Average device per authenticated user.

6,406 Total calls answered by the WTS Helpdesk.

151,441 total queries on the Western Search Engine.

1,173 JIRA tickets created by the WTS Helpdesk.

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