Western Technology Services
Current Services Health Status

Western Technology Services is responsible for a variety of IT services on campus. The key services are listed below along with a status indicator designed to give you a snap-shot view of the ov erall status of these services.

A summary of past updates is archived here.

 

Yellow  

EMAIL

Spamtrap notifications are intermittently not being received by Office 365 email accounts. SpamTrap (spamtrap.uwo.ca) continues to be available for users to login and manage their mail. WTS is working with Microsoft to resolve.

 
Green  

OWL

All systems are operational.

 
Green  

WIRELESS

All systems are operational.

 
Green  

WEB

All systems are operational.

 
__VOICE_ALT__  

VOICE SERVICES

All systems are operational.

 
Yellow  

OTHER

A bug in the new version of Jira is preventing users from being automatically added as a watcher after creating or commenting on an issue. Users may be missing some Jira notifications as a result of this bug. As a workaround, users can manually watch issues. WTS is planning an priority bug-fix update to Jira on January 19 to address this problem.

 

Service health status last updated Wed Jan 15 15:49 2020.

 
Scheduled Maintenance

Please note that WTS reserves Sundays from 3:00am until Noon and Thursdays from Midnight until 7:00am for scheduled maintenance. We try to post advance notice when at all possible.

A calendar view of scheduled maintenance can be viewed here.

Building Names and Abbreviations