July 2016

ITS Stats 


We provide exceptional technology solutions, resources, and services to support students, faculty, and staff within the Western Community.

  • 22,084 unique and authenticated User ID's connected to WiFi
  • 8,571 OWL users taking 160 unique online tests and quizzes
  • 900 JIRA tickets created by the ITS Helpdesk
  • 1,903 calls answered by the ITS Helpdesk
  • 46,156 minutes spent over 91 Blackboard Collaborate recordings
  • 163,554 email accounts moved o Office 365
  • 143,141 total queries on the Western Search Engine

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