Preparing students to prevent, manage, and resolve difficult situations. 

*Email ombuds@uwo.caSchedule online, or phone 519-661-3573. We will meet with you in person, via phone, Zoom or Teams -- however you prefer.  

It’s our job to help you – students at Western and the affiliates – determine options. We do that by discussing your concern with you telling you what policies may apply, and then talking through the various options available to you. We are not an academic counseling office. Questions about module admission or course selection need to be addressed with the appropriate Faculty or Department office.

we figure out what happened
discuss what you would like to see happen next
and then figure out what you/we can do to make that possible 

If you can’t come to us because you are a student at one of the affiliates, staff from the Ombuds office will come to you. If you’re a part-time student only on campus in the evening, let us know and we’ll meet with you at a time convenient to you.

** Be sure to check out our new guide to appealing - Appealing - The Basics **

If you want to know more about what an Ombudsperson does, view this terrific video produced by the International Ombudsman Association.

About the Office

Staff or faculty at Western? Ombudsperson Jennifer Meister explains what the office does and how we can help students.

Find Us

Campus Map

Schedule online

(519) 661-3573 ||
Western Student Services Building
Third Floor, Room 3135
Western University, Main Campus

Follow us on Twitter  Follow us on Facebook