• Provides a safe, confidential environment in which students can discuss a University related problem or concern.
• Suggests approaches and strategies for addressing and managing conflicts.
• Provides general information about University resources, procedures, rules and students' rights and responsibilities.
• Works with students to identify problem-solving strategies for resolving their concerns.
• In situations where there is no further recourse, the Ombudsperson may investigate or review a decision, and may recommend a remedy.  (Recommendations of the Ombudsperson are not binding.)
  

How Does it Work?

• The service is available to all Western students and to all students of Brescia, Huron and King's University Colleges.
• The service is free, confidential and impartial.
• The Office of the Ombudsperson is independent of all other departments and offices.

When Would I Need to See the Ombudsperson?

• When you need someone to listen to a concern about any aspect of University life, academic or non-academic.
• When you are unsure of a University policy, procedure or regulation.        
• When you think you have been treated unfairly.
• When you need help in clarifying or resolving a conflict.
  
  

Contact Information
Hours:  Monday to Friday, 8:30 am to 4:30 pm.
University Community Centre - Room 251 (map)
519 661-3573
email:  ombuds@uwo.ca

Note:  if you have special needs or you have a reason for preferring to see someone away from the Office or outside regular office hours, please let us know so we can try to accommodate you.