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  • Business Intelligence
  • Data and Reports
  • Training / Adoption
  • E-communication Requests
  • Web Development and Support
  • Finance
  • System Support / Functionality

CRM Training

  • Training Database
  • Materials & Documentation

Luminate

  • Technical & Training Support
  • eCommunication Requests
  • Adminstrative Login

Security / Access

  • CRM Access
  • Luminate Access
  • Release of Data Request (Volunteer Form)
  • Data Privacy Questions

Finance

  • Revenue Support
  • Charitable and Business Receipts
  • Gift Acceptance & Counting Guidelines
  • Gift and Pledge Processing

Constituent Management

  • Constituent Record Updates
  • New Record Creation Requests
  • Data Integrity Process Questions
  • Constituent Management Support

Prospect & Plan Management

  • Prospect Assignment & Removal
  • Prospect Plan Requests
  • Clearance

Remote Work Tools

  • Remote Email Access
  • Remote Voicemail Access
  • Accessing OneDrive
  • BBCRM & Luminate Login

ACM Forms

  • Project Discovery Form
  • Recurring Project Intake Form