Support and Resources

System Support (Win OS only)

  • Check the system requirements for SAS installations on your computer (Windows OS only)
    • SAS Support for Windows 10 (update):
      • SAS 9.4 TS1M3 and higher is supported on Windows 10.
      • Supported browsers include Internet Explorer 11, Chrome, and Firefox.
      • The Microsoft Edge browser is not supported at this time.
  • Check your computer's system type to see if you need the 32-bit or 64-bit installation kit
    • Control Panel -> System and Security -> System

Technical Support

  • All SAS media kits include information about the version you are installing (i.e. SAS 9.4 TS1M2)
    • SAS tech support can also get these details through the SAS install folder
  • SAS Support requires details about your system (i.e. Win 7 Pro 32-bit or 64-bit)
    • Phone: 919-677-8008
    • Email:


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