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Flowchart
Our steps for helping to assess students. Listen, Recognize, Respond, Refer, Record & Follow-Up.
Contacts
Low-Risk Contacts
Low-Risk Contacts are (usually) generic email/phone contacts to refer students/staff/faculty to.
| Academic advising Offices | Location | Generic Email |
| Arts & Humanities | UC2230 | arts@uwo.ca |
| Engineering | SEB 2097 | engugrad@uwo.ca |
| FIMS (Information and Media Studies) | FNB 2001 | fims@uwo.ca |
| Health Studies | HSB 22 | shsinfo@uwo.ca |
| Kinesiology | AHB 3R34 | srankin2@uwo.ca |
| Music | TC 210 | ovandeli@uwo.ca |
| Science/Basic Medical Sciences | NCB 280 | scibmsac@uwo.ca |
| Social Science | SSC 2105 | ssaco@uwo.ca |
| Student Experience Offices | Location | Generic Contacts |
| Learning Development & Success | WSSB 4100 | ase@uwo.ca x82147 |
| Writing Support Centre | WSSB 4100 | ase@uwo.ca x82147 |
| Accessible Education | WSSB 4100 | aew@uwo.ca x82147 |
| Student Health | UCC 11 | (519) 661-3030 |
| Psychological Services | UCC 11 | (519) 661-3031 |
| Sexual Violence Prevention Education Coordinator | UCC 11 | support@uwo.ca x835668 |
| Wellness Education Centre | UCC 76 | x87127 |
| Student Central Services and Others | Location | Generic Email |
| Housing | OH 3C10 | housing@uwo.ca |
| Student Fees | WSSB 1120 | contact@uwo.ca |
Mild to Moderate Contacts, High to Very High Risk
| Academic advising Offices | Location | Name | Phone Ext | |
| Arts & Humanities | UC 2230 | Ben Hakala | 83043 | bhakala@uwo.ca |
| Engineering | SEB 2097 | Clare Tattersall | 88206 | clare.tattersall@uwo.ca |
| FIMS (Information and Media Studies) | FNB 2001 | Kathie Hess | 85076 | khess@uwo.ca |
| Health Studies | HSB 22 | Andrea Legato | alegato2@uwo.ca | |
| Kinesiology | AHB 3R34 | Shannon Woods | 80580 | srankin2@uwo.ca |
| Music | TC 210 | Diane Mills | 85352 | pdmills@uwo.ca |
| Nursing | FNB 3306 | Denice Litzan | 86564 | dlitzan@uwo.ca |
| Science/Basic Medical Sciences | NCB 280 | Martha Fuller | 80127 | martha.fuller@uwo.ca |
| Social Science | SSC 2105 | Gail Wright | 82053 | wright@uwo.ca |
| Student Experience Offices | Location | Name(s) | Phone Ext | |
| Learning Development & Success | WSSB 4100 | Kim Miller (Director) Coleen Dalton |
85935 85945 |
|
| Writing Support Centre | WSSB 4100 | |||
| Accessible Education | WSSB 4100 | Wendy Dickinson | 85937 | whdickin@uwo.ca |
| Student Health | UCC 11 | Cynthia Gibney (Director) Deborah Turnbull (Nursing Lead) |
84730 85926 |
cgibney2@uwo.ca dturnbu5@uwo.ca |
| Psychological Services | UCC 11 | Cynthia Gibney (Director) Deborah Turnbull (Nursing Lead) |
84730 85926 |
cgibney2@uwo.ca dturnbu5@uwo.ca |
| Sexual Violence Prevention Education Coordinator | UCC 11 | Tamara Will | 83568 | support@uwo.ca |
| Student Case Management (Helps students navigate services and resources) | WSSB 2150 | Anh Brown | 85985 | student.case.manager@uwo.ca |
| Student Central Services and Others | Location | Name | Phone Ext | |
| Housing | OH 3C10 | Chris Lengyell | 81243 | |
| Student Fees | WSSB 1120 | Valarie Sarkany | 80102 | vsarkany@uwo.ca |
Emergency/Crisis Contacts
Immediate risk (life-threatening) to self or others.
| Get Help Immediately | Contact |
| Campus Police |
9-1-1 from Campus Phone |
| Student Health Services | 519-661-3030 |
| Pyschological Services | 519-661-3031 |
| Inform perspective Academic advising Office about referral to crisis help. | |
| After Hours Support | |
| Good2Talk | 1-866-925-5454 |
| ReachOut247.ca | 519-433-2023 |
| CMHA Walk-in | 648 Huron St. |
| Anova - 24/7 Crisis Line for Sexual Assault | 519-642-3000 |
Risk Assessment
| Low Risk The student is looking for information or advice. |
Mild to Moderate Risk Concerning The situation is not urgent but a referral is needed. |
High to Very High Risk Elevated Not life-threatening but requires immediate action. |
Emergency Crisis Life-threatening. Immediate risk to self or others. |
|
| SELF HARM | No observable harm to self. | May be engaging in self-harm behaviours. | Engaging in self-harm behaviours. Thoughts of Suicide. | Suicidal thoughts and/or expressed a clear plan. Threats of violence or harm to self. Expressed wanting to end life. |
| MOOD & ATTITUDE | Stable mood, clam, and takes things in stride. Experiencing and managing the normal stresses of university life. In control of their emotions. |
Noticeable changes in mood and behaviour. Nervousness, irritability, sadness, feeling overwhelmed, impatient, increased worrying and/or forgetfulness. Difficulty moderating emotions. |
A dramatic shift in mood or behavior. Elevated anxiety, angry outbursts, lingering sadness, feelings of hopeless, feelings of worthlessness, negative attitude, poor performance, poor concentration and decision making. Struggling. |
Overwhelmed, excessive anxiety, angry outbursts, panic attacks, depressed, suicidal thoughts or threats. Not performing tasks. Significant disturbances in thinking. Loss of hope. Cannot be calmed. |
| SLEEP | Normal sleep patterns, few difficulties sleeping. | Trouble sleeping, intrusive thoughts. | Restless or disturned sleep, recurrent images and/or nightmares. | Unable to fall or stay asleep, sleeping too much or too little, falling asleep in class. |
| PHYSICAL HEALTH | Physically well, a good level of energy. | Tired, low energy, muscle tension, headaches and/or upset stomach. Lack of appetite or overeating. | Increased fatigue, aches and pains, significant weight gain or loss. | Constant fatigue, exhaustion, physical illnesses, suicidal attempts. Not well. |
| ACTIVITY | Physically and socially active. | Decreased activity and/or socializing. | Social avoidance and withdrawal. Excessive exercise or lethargy. |
Isolation, avoiding social events, not going out or communicating. Withdrawn. |
| HABITS | No limited drug/alcohol use, good personal hygiene. | Regular but controlled drug/alcohol use. May notice deterioration in personal hygiene. | Increased drug/alcohol use. Not in control. Poor decision making. Lack of care in personal appearance/hygiene. | Frequent drug/alcohol use. Inability to control with severe consequences. Hospitalization. Overdose. |
|
ACADEMICS |
Consistent performance. | Procrastination, missed assignments, tardiness, listlessness in class, increased absences. | Decreased performance, avoidance of class participation or dominating conversation, excessive requests for undocumented special considerations. Not responding to correspondence. |
Unable to perform duties, prolonged absences from class, not responsive, a significant drop in grades. |
Role of the Care Zone Rep
Information Forthcoming.
