NEW Automated Telephone Operating System

A new automated telephone operating system has been implemented to aid the Community during times of peak activity.  When calling the Campus Police general telephone number if the operators are already on an emergency call for service, the caller will be directed to a menu of options instead of being placed on hold.  These options include:

· 911 operator.    This allows callers who are calling on the general phone line with a 911 emergency to expedite their call

· Lost and Found

· Duty Sergeant or Specific Special Constable

· Administration

· Technical alarm support

· CPTED Coordinator

· Foot Patrol

· Fire Safety and Emergency Management

· Communications Operator 

It important to note that the handling of all calls placed to 911 remain unchanged and will be answered immediately by the operator.