Help Centre

The Mathematics Department runs in-person and virtual help centres. In Fall 2021, both help centres will run from Monday September 20th until Friday December 10th, excluding the Fall Reading week of November 1st - November 7th.  In Winter 2022, the help centres will run from Monday January 17th until April 8th, excluding the Winter Reading week of February 21st- February 27th.

In-Person Hours: Starting on March 1, the in-person help centre is open again for in-person help! The Math-Physics Accelerator help centre, located in the Physics and Astronomy Building (PAB 48/49), is open from 1pm-6pm Monday to Friday. Please feel free to stop in with your questions.

Virtual Hours: The virtual help centre will be staffed Monday-Friday, 8am-9am and 6pm-8pm.  Remote live video help is only available during these times. If you post a question outside of these hours, it will be answered in text the next time one of our TAs logs on.

Once you have joined the virtual help centre (see below), please read the information in the "How to use this help centre" channel about its usage.

Joining the Virtual Help Centre

It is recommended that you install Microsoft Teams on your computer. The browser based approach further below has limitations, (as does mobile).

After installing Microsoft Teams on your computer and logon to your Western Office 365 account. After you have done that return to this tab and click on the link below:

Virtual Help Centre

Clicking this link should enroll you in a Microsoft Team, if it doesn't try restarting Teams and clicking the link again. Clicking on the "Teams" tab in Microsoft Teams should produce a lovely rainbow coloured circle with the heading "Mathematics Department Virtual Help Centre".

Clicking on that rainbow coloured circle will bring you to the Mathematics Department Virtual Help centre. For information on how to use it click on the "General" tab and then click on "How to use the..." at the top of the page.

 An alternative method (browser based)

Log on to your Western email, i.e. Office 365. From the office home page search for the Microsoft Teams page.

You can join the team (see top right browser window) with the code: arl8xza

Private Mathematics Tutors

As a service to those students seeking private tutors for university mathematics courses, the Department of Mathematics is displaying the following list of persons who have expressed an interest in private tutoring. The Department of Mathematics is posting this list without commenting on the qualifications or on the quality of tutoring by those persons named on this list, nor with fees that may be charged.

See Private Tutor List

Academic Support and Engagement supports students academic, personal, and professional growth. When students participate in our programming and receive support from our team, they discover and develop their strengths, establish their academic identity, engage in leadership and learning opportunities, and build the confidence and competence they need to thrive.