Student Support & Case Management
Emergency Contacts
Get help between 8 a.m.to 4 p.m.
Regional Sexual Assault and Domestic Violence Treatment Program, St. Joseph’s Hospital, London (directions)
Get help after hours
Call (519) 646-6100, press 0 ask for the nurse on call for the Regional Sexual Assault Program to be paged.
Western Campus Community Police Services
Lawson Hall, Rm. 1257 (24/7)
On-campus: 911 or (519) 661-2111 x83300 (non-emergency line)
Off-campus: 519-661-3300
*For reports of gender-based violence, Campus Police will connect you with the local police service.
Important Contacts
Gender-Based Violence & Survivor Support Case Manager
(519) 661-3568
support@uwo.ca
Anova (formerly Sexual Assault Centre of London)
24 hour crisis & support line:
(519) 642-3000
http://www.anovafuture.org/
CMHA Crisis Centre & Reach Out
24/7 Crisis and Support Services
In person: 648 Huron St, London (directions)
Phone: (519) 433-2023
Webchat
Equity & Human Rights Services
(519) 661-3334 (non-emergencies only)
COVID-19 Off-Campus Support While Isolating
Any student facing a period of quarantine, isolation, or challenges as a result of COVID 19 can connect with the Student Support and Case Management (SSCM) Office for help. Students can e-mail sscm@uwo.ca with questions or for support. We can help with:
Academic Considerations
Our Case Manager team can help students navigate academic concerns and accommodation needs by helping connect the Student to their Academic Counsellor. This applies for students exhibiting symptoms who are unable to complete course requirements as well as students who may have in-class components but are also required to isolate.
Mental Health
Our Case Manager team can help get students connected to mental health resources on campus for any potential feelings of isolation, guilt, or worry as a result of COVID 19. Our team is able to connect virtually with students either by phone or video call to ensure students have access to the support they need. Students can contact a Case Manager directly via a confidential inbox: case.manager@uwo.ca
Food/Supplies
Our Case Manager team can help students get access to food and supplies they may need while in isolation for COVID 19.
COVID-19 FAQs
I have been in contact with someone who has tested positive for COVID-19 or I am experiencing symptoms of COVID-19, what should I do?
I have been tested for COVID-19 and am self-isolating as I await the results, what should I do?
How can I get food while self-isolating?
For students living off-campus, many grocery stores offer delivery services (i.e. Loblaws, Real Canadian Superstore, Walmart, Costco, etc.).
If someone cannot pay via credit card, please contact sscm@uwo.ca. SSCM may have access to funding to help support students with essential needs (cleaning supplies, essential groceries, etc.) who are in isolation.
I have tested positive for COVID-19, what should I do?
If you require food/groceries while in quarantine, there are several stores that offer grocery delivery services (Loblaws, Real Canadian Superstore, Walmart, Costco). If you live in Residence, please contact the Leader On Call to let them know that you are quarantining after a positive COVID-19 test and they ensure a Residence staff member follows-up.
I am feeling stressed about COVID-19, is there someone that I can talk to?