About Non-Person Accounts

What is a Non-Person account?

Non-Person Accounts (NPA) are what would formerly be known as generic accounts or department accounts. On occasion, WTS creates electronic identities for access to central services where use of an individual’s personal identity is not appropriate. Because any identity that allows access to data and systems represents a potential risk to Western, it is necessary to ensure that all identity information is properly protected and managed.

What can a Non-Person Account be used for?

Non-person accounts are intended to be used for shared access to some centrally provided services including:

  • Wireless
  • Some desktop access such as general student computing labs
  • Shared desktop access
  • Shared email access where mailing list and email features don't suffice e.g. position related, dean of a faculty, photocopy feature scan to email Service accounts (e.g. embedded in server configuration or programming codes, voicemail for a telephone in a lab); or

A non-person account may be appropriate to provide strictly internet access to a visiting individual who is at Western briefly and does not fit the Associated Person criteria noted below.

What can a Non-Person Account NOT be used for?

A primary account for an individual who has a relationship with Western that should be managed as an *Associated Person. An Associated Person is an individual who has a recognized and approved affiliation with Western University, but who is not an employee of Western e.g. visiting scholar, visiting researcher, volunteer, etc. This includes individuals who require access to any of the following services:

  • OWL (e.g. safety training)
  • Pension
  • PeopleSoft applications (e.g. Human Resources, Financial Services)
  • Library services
  • Western One Card

A secondary account for an individual who has been assigned or will be assigned a personal Western identity.

* For more information on the Associated Person process, contact the Administrative Officer designated in your department/unit who is responsible for the management/approval of these registrations.

Who can request a Non-Person account?

Any vaild Western Faculty and Staff member with approval from his/her Dean or Budget head.

What are the unit responsibilities with regards to a Non-Person Account?

Responsibility for unit NPAs is shared between the two account owners, the unit approver and requester. Both are responsible for the day-to-day management of the account which includes but is not limited to:

  • Activating new accounts
  • Renewing accounts due to expire
  • Managing and securing the password for accounts
  • Providing additional information on usage of the account in event of a security investigation

How do I manage my Non-Person Account?

The management of NPAs is primarily done within Western Identity Manager. See below for the list of common account management tasks.

What is the life-cycle of a Non-Person Account?

See the diagram below for a timeline on the life cycle of an NPA.

Stage 1- Account is requested. Western Idenity Manger form is properly filled out and an email is automatically sent to the WTS Computer Accounts Office to begin the approval process. More info on requesting an account.

Stage 2- Approval process. The WTS Computer Office will validate the request for such things as; is the requestor allowed to own a Non-Person account, or are there alternative solutions that would better serve the request? (mailing lists, etc.)

Stage 3- Creation of account. If approval process is successful, WTS Computer Accounts Office will create the account and notify both the owner as well as the owner's department contact of the new account.

Stage 4- Not activated status. The account is not currently useful, waiting to be activated. All services are disabled.

Stage 5- Activation of the account. Activation is completed using Western Identity Manager. More info on activating an account.

Step 6- Active status. The account is in a useful state. The account will remain this way until the end of day on the expiry date. The account may be renewed at any time during active or expired status. More info on renewing an account.

Stage 7- First Notice of expiry. An initial warning of an upcoming expiry is sent to the owner of the account. The account may be renewed any time during active or expired status. More info on renewing an account.

Stage 8- Second notice of expiry. A secondary warning of an upcoming expiry is sent to the owner of the account as well as the owner's departmental contact. The account may be renewed any time during active or expired status. More info on renewing an account.

Stage 9- Expiration. The account is expired automatically at the end of day on the expiration date. The password on the account is changed preventing access to all services associated wit the account.

Stage 10- Expired Status. If you missed the renewal of your NPA the access can still be re-instated from this expired date. Please note in addition to renewing the access, you will also need to change/reset the password.

Stage 11- No longer accessible. The account has been slated for clean up from Identity Manager and is no longer acessible to the owner(s).


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