January 2017

Accessible Transcript

ITS Stats 

January

We provide exceptional technology solutions, resources, and services to support students, faculty, and staff within the Western Community.

103,776 unique devices connected to the WiFi.

2.24 average number of devices per user on WiFi.

256 Surveys created using Qualtrics.

196,481 total queries on the Western Search Engine.

5,593 Total calls answered by the ITS Helpdesk.

1,700 JIRA tickets created by the ITS Helpdesk.


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