How to Use the Western Directory


Navigating through the Western Directory

The Western Directory is accessed via a set of web pages that can be viewed from a web browser. There are two types of searches: search for people and search for units/departments.

The home page of the Western Directory is at The following are available from this page:

  • Western's Searches: Faculty and Staff, Units and Departments, Students, and Mailing lists on

  • Also provided are other useful Directories in the Community such as London Health Sciences Centre and St. Joseph's and Parkwood Hospitals

To search the Western Directory:

  1. Click on the link of the search you want to perform (e.g. "Faculty and Staff" or "Department").

  2. Enter the search string(s) and click on the appropriate Search button.

Each Western Directory search and results page contains:

  • A clickable University of Western Ontario icon which will take you to the main web page for the University of Western Ontario.

  • A link for Emergency Contact Info. Click this link to get a list of the emergency numbers. 

Search for People

What to enter in the input boxes?

  • Enter either a first name, last name or both names in the appropriate boxes

  • If you are unsure of the spelling, you can enter a portion of the first and/or last name.

NOTE : You can only enter a single letter if you are doing a "Starts with" search. Single letter searches are not allowed for a "Contains" search since this would produce too many results.

  • If a person's first name is different from their preferred name (e.g. first name is Charles and preferred name is Chuck), you can enter either one in the first name input box.

Next , click one of the search buttons Starts with or Contains .

The Starts with search will display all people whose names begin with the letters you specified in the input boxes. For example if you search for first name: d, last name: smi, you will get all people whose first name begins with "d" AND whose last name begins with "smi". Single letters are allowed, but if too many results are found, you will have to refine your search.

The Contains search will display all people whose names contain the letters you specified in the input boxes. For example, if you search for first name: da, last name: smi, you will get all people whose first name contains "da" anywhere in the name AND whose last name contains "smi" anywhere in the name. Single letters are not allowed in the input boxes for this type of search.

Try both buttons if you are still having problems locating someone.

What search results are displayed?

  • If a person has more than one role or appointment, they will be displayed once and the entry will show all their roles. 

  • If there is more than one result, the names are displayed in alphabetical order of the last name as "last name, first name". 

  • If more than 250 matches are found, you will be asked to refine your search.

  • Personal titles (if available) are displayed on the results page.

  • To see more details about a specific person, click on their name on the search results page. 

  • To see more details about the person's department, click on the unit on the search results page.

Who won't show up in the display?

  • If a person has more than one Western Identity e-mail account, one will be flagged as the primary account, the others as secondary.

  • Only the entry with the primary account will be displayed. If a person's category is not Active (e.g. retired, terminated, etc.) they will not be displayed.

Search for Units/Departments

There are two ways to search for a unit or department:

  1. By entering a search string in the General Search box, and clicking the Search button beside the input box.

  2. By selecting a unit/faculty/service/affiliate from the pull-down menus and clicking the Search button at the bottom of the page.

What results are displayed?

General Search:

  • This search will return one or more results that match the criteria you specified, e.g. if you entered "info", the search will return all units that contain "info" in their name. You can then select the one you want to see more details about and get a display of just that unit.

  • The match of the string you enter is done on any unit or frequently used service that contains that string in its full name or in the list of search keywords specified.

To search for a department or unit, enter a one word string to search for (e.g. fees). However, you can also enter multiple words to search for:

  • Enter multiple words separated by blanks to search for both of the words (i.e. an AND search)

e.g. information media -> searches for information AND media

  • Enter multiple words separated by OR to search for either of the words

e.g. information OR media -> searches for either information or media

  • Enter multiple words in double quotes (") to search for that exact string

e.g. "information tech" -> searches for the full string information tech

Selected Search :

  • The search will display basic contact information for the unit and also a table of Frequently Used Services (if there are any).

  • The Frequently Used Services are currently displayed in alphabetical order.

  • If you choose a Faculty that contains departments, such as Faculty of Science, the search will display a linked list of all the departments in that faculty as well as the general information about the faculty as above.

  • Selecting a department link from this list will display general information about the department and its Frequently Used Services.

  • On each of these displays there are three links to display personnel in that unit - All Personnel , Faculty and Organization. Selecting All Personnel will display all the personnel of that unit and selecting Faculty will display ONLY those who have a "faculty" or "prof. emeritus" classification.  If you select Organization , see the details below.

Display the Organization of a Unit/Department:

Note: The organizational information is entered into the Western Directory by the Directory Coordinator for that unit.

  • The display consists of a tree-like summary of the unit's groups and subgroups, followed by the full details about each group, subgroup and personnel in each. 

  • You can click on a group or subgroup in the summary to move directly to the details for that section. 

  • Each group and subgroup line in the details section includes the group's full name, location, e-mail, URL, and phone, if available. 

  • The personnel under each group or subgroup are sorted according to the specified sort order, or if none was specified, they are in alphabetical order.

  •  Personnel who are not associated with a group or subgroup are displayed at the end, under the heading "Other Personnel". If no organizational data exists for a unit, all personnel will appear under "Other Personnel", in alphabetical order. 

  • A person can be in more than one group or subgroup.

Search Western

Also of interest:

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