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Frequently Asked Questions (FAQ)

Here are some questions and answers about the Western Directory.

Contents

Question: What is the Western Directory?

The Western Directory is a centralized database of contact information for faculty, staff, University departments, and affiliated organizations. It includes such information as:

Question: What do I do if my information is not correct?

To correct, change or update your personal non-role information, use the update form Update Request for Personal Data at http://www.uwo.ca/westerndir/forms/update-own-entry.html. To check information about yourself, search for your entry in the Directory and view the details by clicking on your name. A link to the Update Request for Personal Data form is also available at the bottom of the person details diplay page, so that you can submit changes from there.

If you need to correct or update your role information such as phone, location or job title, contact your Directory Coordinator.

Question: How do I configure my Netscape Address Book or Outlook to look in the Western Directory?

Netscape:

Netscape v4.6 and higher:
  1. Select Address Book from the Communicator window or click on the Address Book icon.
  2. Select New Directory from the File menu of the Address Book window.
  3. Fill in the following:
    	Description:    Western Directory
    	LDAP Server:    directory.uwo.ca
    	Search Root:    dc=uwo,dc=ca
    	Port Number:    389
    	Don't show more than 100 results
    	
Results are sorted by first name by default. You can have them sorted by last name first by doing the following:
  1. Select Preferences from the Edit menu
  2. Click on the plus sign beside Mail & Newsgroups Click on Addressing
  3. At the bottom in section "When displaying full names", click beside Show names using last name, first name
  4. Click OK
For more information, see
How do I... Use the Western Directory.

Netscape v4.06:

  1. Select Preferences from the 'Edit' menu
  2. Click the plus sign (+) beside Mail&Groups
  3. Click on Directory
  4. If you already have an entry for "UWO Faculty/Staff directory" select it on the right side and choose Edit. If you don't have one already, you can add it by clicking the New button.
  5. Fill in the following:
    	Description:    Western Directory
    	LDAP Server:    directory.uwo.ca
    	Search Root:    dc=uwo,dc=ca
    	Port Number:    389
    	Don't show more than 100 results
    	

Outlook:

  1. Select Accounts... from the 'Tools' menu
  2. Click the Directory Services tab
  3. Click the Add button and fill in the address of the Directory Service:
            Internet Directory (LDAP) server: directory.uwo.ca
    	
    Also select "Check Names against this server when sending mail"
  4. Highlight the entry directory.uwo.ca and click on the "Properties" button.
  5. Click on the General tab and fill in the following:
    	Name of directory server: Western Directory
    	
  6. Click on the Advanced tab and fill in the following:
    	Port Number: 	389
    	Maximum number of matches to return: 100
    	Search Base: 	dc=uwo,dc=ca
    	

What information is available through the Netscape Address Book?

The Address Book and PH clients will now be able to see:
NOTE: The Address Book only shows the primary department, phone and location, even if a person has multiple assignments. To view a person's full information including all their roles, use the web page search at http://www.uwo.ca/westerndir/index-people.html.


This service is provided by Information Technology Services (ITS) at
The University of Western Ontario.    Maintained by Computer Accounts Office, February 2, 2006.