What to do in a case of an emergency:
If you are a new patient and have been referred through an emergency room to see one of our surgeons, PLEASE DO NOT CALL OUR UNIT. We do understand that you are injured and that you would like your appointment as soon as possible. However, your referral must be triaged first and sent to the most appropriate surgeon who specializes in your problem. This triage process may take as long as 72 hours and then you will be called for an appointment . We hope that you will understand this administrative process. If you call before this triage has been done, unfortunately, our personnel will not be able to clarify when you will be seen.
If you have an upper extremity injury and are not a patient of one of our physicians, please see your family doctor or go to your nearest emergency room for assessment. These physicians can make a referral to the Roth | McFarlane Hand and Upper Limb physicians, if necessary.
If you have had surgery by one of our surgeons and you have any problem or concern, please call the office of your surgeon. Their office numbers can be found on their webpages.
After hours, if you have an emergency, you may try to call switchboard at St. Joseph's Health Centre at 519-646-6000 and ask the operator to page one of our housestaff:
If you have had surgery on your elbow, upper arm or shoulder, ask for the Orthopaedic Surgery Resident on-call.
If you have had surgery on your hand, wrist or forearm, ask for the Roth | McFarlane HULC Resident on-call.
If you have had surgery by Drs. Faber, Drosdowech, King, Athwal or Grewal on any other body part than your upper extremity, ask for the Orthopaedic Surgery Resident on-call.
If you have had surgery by Drs. Richards, Ross, or Gan on any other body part than your upper extremity, ask for the Plastic Surgery Resident on-call.
If you cannot reach any of our staff, and you feel that you need urgent medical attention, please go to the nearest emergency room.
For non-urgent questions regarding your care, you may find information in the following pamphlets (PDF files will open in new window):