2009 Recipient - Perry Masse
Physical Plant - Ivey
Video of presentation of The Western Award of Excellence to Perry Masse
Perry Masse is the kind of worker who is always one step ahead of everyone. Be it helping staff members before he’s been asked, or saving up a few empty boxes for a student ready to move, Masse is proud of his custodial work at the Richard Ivey School of Business.
Mention his name to anyone at Ivey and you will elicit a universal response such as ‘willing to help, ‘top-notch’ and ‘cheerful’.
“He takes initiative and has pride in his work. He seems to relish helping others,” says Ivey staff member Amanda Gray. “He doesn't just stick to what is in the job description. He leads by example in his work at the school. “He is such a genuine, kind, caring and helpful individual. He is not only a nice guy, he is an extremely hard worker. He is constantly on the move keeping the building in top-notch condition.”
Masse has also been referred to as the “pillar in maintaining a seamless infrastructure” with his responsibilities at Ivey falling into that category of support services that is usually only appreciated in its absence.
It’s the little things he does that make him stand out. For example, in response to a student asking directions to the Career Centre he personally took them to the room rather than point them in the general direction, as some might have done.
“I don't even know what Perry’s title is, nor his job description, and I believe that in itself is key to this nomination,” says Ivey staff member Kristina Bradley.
“In a world that trends toward the ‘it's not my job’ attitude, his willing spirit is exemplified in his going out of his way to assist myself and anyone with heavy boxes, maintenance issues around the office, blinds that won't open or spills on the floor. It is purely out of a commitment to service based not just on integrity and respect but simple human kindness.
by Paul Mayne
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