Card Access Authorization and Request Form

 

The University of Western Ontario has a long standing commitment and policy aimed at maintaining a Safe Campus, where individual contributions are valued. The Card Access program is a large part of this priority and management of the card system is the responsibility of Campus Police.

A Request and Authorization form is at the top of this page.

Steps

• To obtain security card access, your Western One photo ID card must have HID iCLASS on the back bottom left corner. If you do not have this type of card please go to Student Central room 1120 in the Western Student Services building (WSS)

• Your information will be programmed into the system based on the access authorized and your Western One photo ID card will be activated.

Student

Card access request forms are submitted by a faculty official on your behalf. Your card will usually be activated within two business days of the information being received by Campus Police.

 

Faculty and Staff

Card access authority is received from the Dean or Budget Head who will submit the request and approval form on your behalf. Your card will usually be activated within two business days of the information being received by Campus Police.

 

Trouble Shooting

Please refer to the trouble shooting chart on this site. Correction of alarms and other equipment irregularities follows this process.

 

Maintenance and Card Issues

First of all check with the person in your area that is responsible for Card Access. If the issue isn’t resolved they can email cardacc@uwo.ca with inquiries, requests, maintenance or for card issues, or call ext. 85639. Also, for an emergent situation after hours please phone CCPS Communication Center at ext. 83300.

 

 

Transition of Card Access management from PPD to Campus Police

Internal partners include :

• Facilities Engineering liaising with vendors and installing card access in facilities
• CPTED/ Safety Coordinator liaising with the PPD and facility leaders on best practices
• Lock shop addressing lock issues associated with security cards and hardware
• Technical Coordinator at Campus Police consulting with CPTED and the PPD as well as problem solving with users and resolving maintenance issues
• Registrar’s Office acquiring, programming and distributing Western 1 access cards
• Faculty/ Department leaders approving access and authority levels of students, faculty and staff
• Communication’s Operators at Campus Police adding and deleting cards, dispatching officers to alarms and trouble-shooting problems
• Decentralized (local) administration of the AFX software in larger facilities
• Centralized management by the Campus Police Administrative Officer
• Centralized troubleshooting by Campus Police, corrective action and invoicing
• Campus Police responding to alarms from the system
• ITS supporting the network on which the system operates

Additional Support includes:

• Trouble shooting access problems
• Temporary cards for contractors
• Central hardware issues
• Off schedule requests

The perimeter of most facilities now have card access and we are moving toward completion. Key access is being reduced and automated locking and unlocking of many external doors is occurring on schedule. Centralized lock-down procedures are becoming realistic as we continue to harmonize various versions of the software.

Campus Police will substantially depend on the Physical Plant and all partners as we move forward and focus on best practices for prompt and efficient service.