The University of Western Ontario


Annual Report
of the
Office of the Ombudsperson

Submitted to the Coordinating Committee for the Office of the Ombudsperson October 2002




Thank you to all those who refer students to us. We appreciate very much the confidence you show in our service. Thank you also to those who come to talk to us. We do our best to listen well to your concerns, and hope we have been of some assistance. Fairness is a shared responsibility, and everyone needs to strive to achieve it. To those who have responded to our requests for information, advice or assistance, and to our suggestions to rethink a decision, a very big thank you indeed. We appreciate your time and effort, and your patience in helping us to understand your point of view.

Finally two special thank yous: to Nelson Heapy of Huron University College, who served a record term of five years on the Coordinating Committee! It seemed much shorter at the time, Nelson! And to Mario Circelli and TV Western, for TV coverage in the University Community Centre. We know many students were prompted to seek our help by those persistent reminders - our increased caseload proves it.

We look ahead to another year in which to work towards a fairer university for everyone to the very best of our ability.

Frances Bauer

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