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  Mediation and the Ombudsperson

Mediation is one of the problem solving processes used by the Ombudsperson to help members of the university community achieve a lasting resolution to their problem or concern. A non-adversarial approach to conflict, mediation allows two or more people to sit down together to discuss issues that are affecting their relationship. An impartial third party, known as the mediator, facilitates the process by helping the parties to identify a list of issues for discussion, and to communicate what is important to them. The mediator does not take sides, and does not decide on a resolution for the persons involved. In a successful mediation, the parties themselves create options for resolution that meet their specific needs.

The University Ombudspersonís mediation training, and commitment to impartiality and confidentiality make the Ombudsperson a good person to approach if you think you have a problem that would benefit from mediation. For more information please contact the Office.