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The Office of the Ombudsperson works independently of University and USC structures. Staff are committed to adhering to a standard of impartiality. That means Office of the Ombudsperson staff will:
  • treat everyone seeking an appointment the same way: first come, first served
  • try to listen to every party with the same attention and respect
  • not believe one party and not another, just because of their rank or status in the institution;
  • have no stake in the outcome. (An Ombudsperson is an advocate for a fair process, not an advocate for an individual or for the institution.)
  • be mindful of possible conflicts of interest