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Impartiality
The Office of the Ombudsperson works independently of University and USC structures. Staff are committed to adhering to a standard of impartiality. That means Office of the Ombudsperson staff will:
- treat everyone seeking an appointment the same way: first come, first served
- try to listen to every party with the same attention and respect
- not believe one party and not another, just because of their rank or status in the institution;
- have no stake in the outcome. (An Ombudsperson is an advocate for a fair process, not an advocate for an individual or for the institution.)
- be mindful of possible conflicts of interest
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