Division of Information Technology Services

Voicemail Shortcuts

While listening to the Main Menu

KEY(S) / TASK

1       Hear new messages

2       Send a message

3       Review old messages

4       Change setup options

41     Change greeting

412    Turn on/off alternate greeting

431    Change phone pin

432    Change recorded name

5       Find Messages

51      Find messages from subscriber

While listening to a Message

KEY(S) / TASK

1       Rewind - 5 seconds

2       Pause / resume

3       Fast-forward 5 seconds

33      Fast-forward to end

4       Slow Playback

44      Slower playback

5       Play message properties

6       Fast playback

66      Faster playback

#       Skip message, save as is

##     Skip message, save as New

During message menu

KEY(S) / TASK

334     Restart message

335     Play message properties

336     Forward

337     Delete

338     Replay

3382    Replay to all

339     Save / Restore as saved

After message menu

KEY(S) / TASK

1       Rewind - 5 seconds from end of message

4       Replay message

5       Play message properties

6       Forward message

7       Delete

8       Replay

82      Replay to all

88      Call the subscriber

9       Save / Restore as new

#       Save as is

##      Save as New / restore as New

Send message menu

KEY(S) / TASK

# Send message

1       Mark Urgent

2       Request return receipt

3       Mark private

4       Request future delivery

5       Review recording

7       Add to recording

91      Add name

92      Hear all names (and delete all names)

*       Cancell message

LISTENING TO YOUR MESSAGES

From the Main Menu

ALTERNATE GREETING (VACATION MESSAGE)

Enable this greeting to play during a specific time period when you want to indicate special circumstances. Eg: on vacation, away on business etc. While your alternate greeting is active, callers will not be allowed to leave you messages.
If you chose not to set an expiration date the voicemail system will play a prompt after you log onto the phone, reminding you that your alternate greeting is still enabled.

To Enable Your Alternate Greeting:

From the Main Menu

PRIVATE LISTS

You can use private distribution lists to create your own groups of voice message recipients. When you address a voice message to one of your private lists, all of the recipients on the list receive the message. 10 empty private lists have been provided for you to personalize. Only you can send voice messages to your private lists. You can have up to 25 members per private list.

To create a Private List:

  • Log on to you voicemail
  • From the main menu
  • Press 4 for setup options
  • Press 2 for message settings
  • Press 4 to edit private lists
  • Press 1 to hear lists
  • Press 2 to change names
  • Chose private list by number from 1 to 20. Enter list number. After the voicemail system plays the list name "Empty List", follow the propts to add names to the list
  • Press * when finished adding names to the list
  • Press 4 to Record the name of the list, press # to end recording
  • Press * to save the new name

To change members of a Private List:

  • Log on to you voicemail
  • From the main menu
  • Press 4 for setup options
  • Press 2 for message settings
  • Press 4 to edit private lists
  • Press 2 to change names
  • Choose the private list whose members you want to change
  • press 1 to add names
  • Press 2 to play names
  • Press 3 to delete a name
  • Press 4 re-record the lists name to save the changed list
  • Press * to save changes

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