Student Long Distance Provider

Primus Logo

Long Distance Plans

Dime Anytime:

  • $0.10/minute anywhere in Canada, anytime
  • $0.15/minute anywhere to the U.S., anytime
  • Call customer service for competitive International flat rates
  • No Monthly Fees

Dimetime Max:

  • $20.00/month for over 13 hours (800 minutes) of evening & weekend calling anywhere in Canada
  • Just $0.10/minute after the first 800 minutes
  • Just $0.20/minute anytime to the U.S. and daytime Canadian calling.
  • Call customer service for competitive International flat rates.

* Note: You may call into Customer Service (1-888-274-7920) to change your rate plan at any time.

Dialing Instructions:

EXTERNAL CALLS (Long Distance)

Long Distance Calls (within Canada & the U.S.)

 

  • Lift handset
  • Dial #59
  • Wait for tone and follow voice prompts

International Calls

  • Lift handset
  • Dial #59
  • Wait for tone and follow voice prompts

Toll-Free Calls

  • Lift handset
  • Dial 9 + 1 + 800 or 888 or 877 + telephone number
  • No PAC required

Long Distance Directory Assistance

  • Lift handset
  • Dial #59
  • Wait for tone
  • When prompted, dial 1 + area code + 555-1212
  • Continue to follow voice prompts
  • A charge per call will apply

Note: A per minute charge will apply to all local calls placed using your PAC number. Your PAC Number is only intended for long distance calling.

Long Distance Service Issues

  • Please call Primus Canada Customer Service @ 1-888-274-7920

Service Issues/Troubleshooting:

If you are experiencing trouble with your phone set or local service, please call the front desk. If you have any rate/bill inquiries or are experiencing trouble with your long distance service, please call 1-888-274-7920 and be sure to give the recording you are receiving, the time you placed the call and the destination number you were trying to reach.

Western provides the best student experience among Canada's leading research-intensive universities.