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Meridian Digital Telephone Features
& Octel Voice Mail Instructions


MERIDIAN FEATURES

PLACE A CALL
ANSWER A CALL
TERMINATE A CALL
CALL DISPLAY
VOLUME BAR
HOLD A CALL
LAST NUMBER REDIAL
TRANSFER
CALL FORWARD
SPEED CALL
AUTO DIAL

MESSAGE
PROGRAM KEY
HANDSFREE
MICROPHONE MUTE
OCTEL VOICE MESSAGING

LOGGING ONTO THE SYSTEM
RECORDING A GREETING
RECORDING YOUR NAME
CHANGING YOUR PASSWORD
LISTENING TO YOUR MESSAGES
SYSTEM HELP AND EXITING
QUICK REFERENCE GUIDE

PLACE A CALL

ANSWER A CALL

TERMINATE A CALL

CALL DISPLAY

Shows the time, date, call information and guides you while using the digital features. The lower line of the display is used to display key instructions.

VOLUME BAR

Controls the volume of the handset, speaker, and ringer.

HOLD A CALL

Allows you to place an active call on hold.

LAST NUMBER REDIAL

Allows you to automatically redial the last number you dialed.

    • Lift handset (primary line is selected)or press extension key to select line
    • Press # #
    • Number is automatically dialed

TRANSFER

Allows you to send a call to another phone and establish three way conferencing.

      To transfer an active call

    • Press the Transfer key (arrow flashes and you hear a special dial tone)
    • Dial number the third party's number.
    • Press the Transfer key to connect original caller to the third party.
    • Press Rls to disconnect from call.
      Note: To return to the original caller, if the called number does not answer or if you get Voice Mail, press the Rls key then press the directory number next to the flashing arrow.

      To add a third person to your active call.
    • Press the Transfer key (arrow flashes and you hear a special dial tone)
    • Dial number the third party's number.
    • Press the Transfer key to connect all three parties.(display shows Conference)

CALL FORWARD

Allows users to reroute incoming calls to Voice Mail or an alternate back-up answering position.

      To Activate

    • Without lifting handset.
    • Press Forward key. (arrow flashes)
    • Dial the number to which calls are to be forwarded.
    • Press Forward key again. (solid arrow)

      To Cancel:

    • Without lifting handset.
    • Press Forward key once. (arrow disappears)

      To Reactivate to the same number:

    • Without lifting handset.
    • Press Forward key twice. (solid arrow)

SPEED CALL

Allows you to use a one-digit code to dial frequently called numbers. You may store up to 10 numbers.

      To Program

    • Without lifting the handset, Press Speed Call key.
    • Dial one-digit code (0-9) + telephone number + #. (Include 9 for an external or long distance telephone number)
    • Press Speed Call key again.

      To Activate:

    • Lift handset (primary line is selected) or select any idle directory number key.
    • Press Speed Call key (arrow flashes)
    • Dial the one-digit code for the number to be called (display shows code & programmed number.)

AUTO DIAL

Stores one number per Auto Dial key.

      To Program (Without lifting the handset)

    • Press Auto Dial key (arrow flashes)
    • Dial number to be stored - include 9 to dial external.
      Press Auto Dial key (arrow disappears)

      To Use:
    • Lift handset (primary line is selected); or press extension key to select line.
    • Press Auto Dial key, (number stored is automatically dialed.)

MESSAGE

    • Lift handset
    • Press Message key
    • System automatically dials into Voice Mail

      Note: Calls will automatically forward to Voice Mail on a
      "busy" and a "no answer" situation.

PROGRAM KEY

Modify the following display screen options using the volume control bar.

Options Available:

 Select  Option
 00 Volume Adjustment
 01  Predial Recall
 02  Contrast Adjustment
 03  Call Timer Enable
 04  Idle Screen Format
 05  Language Selection
 09  Key Click


Note: After any programming procedure, press Program to exit and save the new setting.

HANDSFREE

You can make a call or receive a call without picking up the receiver. Handsfree is turned on automatically whenever you press an extension key without lifting up the handset.

      To make a Handsfree call

    • Press extension key.
    • Dial telephone number.

      To answer a call using Handsfree feature:
    • Press extension key that is ringing.
    • Converse through speaker/microphone.

      Note: If you pick up handset during a Handsfree call, feature is cancelled and conversation continues as regular call. To re-establish feature, press the Handsfree key then hang up the handset.

MICROPHONE MUTE

Used to allow a user with handsfree capability to mute their side of the conversation from the party at the other end.

      To use, while on a Handsfree call

    • Press the Handsfree Mute key (flashing arrow)
    • Your side of conversation is blocked.
    • Press the Handsfree Mute key to reactivate microphone.(solid arrow)

OCTEL VOICE MESSAGING

Initial voice mail password is the 5-digit extension number of your telephone. The Voice Mail system will prompt you to change this password on your initial logon.

LOGGING ONTO THE SYSTEM

1. From your on campus phone:

    • Dial the internal system number, 83000 or press MESSAGE key
    • Enter your personal password.

2. From another on-campus phone:

    • Dial the internal system number 83000
    • Press * to indicate that you have a mailbox on the system.
    • Enter you 5 digit mailbox number.
    • Enter your personal password.

3. From off campus / remote:

    • Dial 519 661-3000.
    • Press # to indicate you have a mailbox on the system.
    • Enter 5-digit mailbox number.
    • Enter your personal password.

RECORDING A GREETING

To record a personal greeting:

      From main menu

    • press 4 to select personal options.
    • Press 3 to select greetings.
    • Press 1 for personal greetings.
    • Press 2 to record a personal greeting.
      Press 1 to record a greeting that informs callers that you are away from your phone.
      Or ...
      Press 2 to record a greeting that informs callers that you are on the phone.
    • Record the greeting.
    • Press # when finished recording.

RECORDING YOUR NAME

To record your name:

      From main menu

    • Press 4 to select personal options.
    • Press 3 to select greetings.
    • Press 3 to select Record Your Name.
    • Record your first and last name.
    • Press # when finished recording.

CHANGING YOUR PASSWORD

To change your personal password:

      From main menu

    • Press 4 to select personal options.
    • Press 2 for administrative options.
    • Press 1 to select password.
    • Press 1 to change your personal password.
    • Enter a password containing 4 to 15 digits.
    • When finished entering password press #.

LISTENING TO YOUR MESSAGES

To listen to your messages:

      From main menu

    • Press 1 to listen to messages.
    • Press 7 to delete message or 9 to save it
    - Press 1 - to rewind
    - Press 3 - to fast forward
    - Press # - to skip to next message

HELPFUL HINTS

Press the wrong key?:

    • To cancel a voice mail command or back up one menu, press *

Need Help?:

    • Hear online voice mail help while using your mailbox, press 0

To the exit the Voice Mail System:

    • At the main menu press * to exit.

Back to ITS Telecom

Contact ITS Support Centre
Last updated: 17/01/06