Resetting a Forgotten Password

Already a Western Identity Manager user?
If you have answered your challenge response questions, you are already using the Western Identity Manager system, and can use these questions to reset your password.< /p>

Not sure or not yet a Western Identity Manager user?
If you have not yet answered your challenge response questions, you are not yet a Western Identity Manager user. 

Are you:
You need: Then go to:
Already a Western Identity Manager user:

 Any member of the Western Community such as:

  • Student Applicants
  • Students
  • Faculty
  • Staff
  • Sponsored Identities
User ID

The Identity Manager
Login Page

  • enter your Western Identity User ID
  • click Forgot Password
  • answer the 3 questions on the page
  • click log in
Not Sure or Not currently a Western Identity Manager User:
  • Students
  • Student Applicants
St udent Number

Your Access Code
The Identity Manager
Password Reset Page
  • Faculty
  • Staff
  • Sponsored Identities

Your Western ID number
(Western Employee Number)

Contact ITS Computer Accounts Office


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