Hardware Repair / Service Options

For Campus members who do not have Dedicated Support agreements with ITS, hardware support is available from the following vendors. For pricing, please call the vendor.

What kind of equipment needs repair/service? Vendor Phone No Does this vendor do work on equipment under warranty? Where is warranty work performed? Does this vendor do work on equipment not under warranty? Where is non-warranty work performed?
At your Site At Vendor's Depot At your Site At Vendor's Depot
DESKTOPS/LAPTOPS  
Apple Mac Outpost 519 645-7633 Y Y Y Y Y Y
Apple Mostly Digital 519 472-2455 Y Y Y Y Y Y
Bolen systems Bolen Distributing 519 641-3881 Y Y Y Y Y Y
Compudata systems Compudata 519 652-5664 Y Y Y Y Y Y
LG & Toshiba notebooks Bolen Distributing 519 641-3881 Y Y Y Y Y Y
Any other desktop/notebook Bolen Distributing 519 641-3881 N N N Y Y Y
Gateway [offers next day onsite service to all customers] Gateway 1-888-387-7752 Y Y Y Y Y Y
Hardware Services [Software & Hardware: PCs,Macs, Printers,Fax, All Instrumentation] Hardware Services
(Steve Baert)
519 461-9016 N N N Y Y Y
Hardware Solutions [PCs and Laser Printers] Hardware Solutions
(Reinhard Schwarz)
519 494-0090 N N N Y Y Y
FAX MACHINES/COPIERS  
Canon Canon 519 686-5860 Y Y Y Y Y Y
MONITORS  
Samsung Just A Little Fun 519 432-0879 Y N Y Y N Y
Sony Phoenix Electronics Services 519 686-9442 Y N Y Y N Y
PRINTERS  
Lexmark Kingsley's POS systems 519 686-5767 Y N Y Y Y Y
HP, Lexmark Metafore Corp. (888) 999-4411
x1950
Y Y Y Y Y Y
HP Bolen Distributing 519 641-3881 N N N Y Y Y
Xerox Hardware Services 519 461-9016 N N N Y Y Y
Xerox Bolen Distributing 519 641-3881 Y Y Y Y Y Y

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