Finding Your Way
Hardware Repair / Service Options
For Campus members who do not have Dedicated Support agreements with ITS, hardware support is available from the following vendors. For pricing, please call the vendor.
| What kind of equipment needs repair/service? | Vendor | Phone No | Does this vendor do work on equipment under warranty? | Where is warranty work performed? | Does this vendor do work on equipment not under warranty? | Where is non-warranty work performed? | ||
| At your Site | At Vendor's Depot | At your Site | At Vendor's Depot | |||||
| DESKTOPS/LAPTOPS | ||||||||
| Apple | Mac Outpost | 519 645-7633 | Y | Y | Y | Y | Y | Y |
| Apple | Mostly Digital | Y | Y | Y | Y | Y | Y | |
| Bolen systems | Bolen Distributing | Y | Y | Y | Y | Y | Y | |
| Compudata systems | Compudata | Y | Y | Y | Y | Y | Y | |
| LG & Toshiba notebooks | Bolen Distributing | Y | Y | Y | Y | Y | Y | |
| Any other desktop/notebook | Bolen Distributing | N | N | N | Y | Y | Y | |
| Gateway [offers next day onsite service to all customers] | Gateway | Y | Y | Y | Y | Y | Y | |
| Hardware Services [Software & Hardware: PCs,Macs, Printers,Fax, All Instrumentation] | Hardware Services (Steve Baert) |
N | N | N | Y | Y | Y | |
| Hardware Solutions [PCs and Laser Printers] | Hardware Solutions (Reinhard Schwarz) |
N | N | N | Y | Y | Y | |
| FAX MACHINES/COPIERS | ||||||||
| Canon | Canon | Y | Y | Y | Y | Y | Y | |
| MONITORS | ||||||||
| Samsung | Just A Little Fun | Y | N | Y | Y | N | Y | |
| Sony | Phoenix Electronics Services | Y | N | Y | Y | N | Y | |
| PRINTERS | ||||||||
| Lexmark | Kingsley's POS systems | Y | N | Y | Y | Y | Y | |
| HP, Lexmark | Metafore Corp. | x1950 |
Y | Y | Y | Y | Y | Y |
| HP | Bolen Distributing | N | N | N | Y | Y | Y | |
| Xerox | Hardware Services | N | N | N | Y | Y | Y | |
| Xerox | Bolen Distributing | Y | Y | Y | Y | Y | Y | |
