ITS Help Desk

Hours of Operation:

Phone Hours & Counter Hours for all support questions:

  • Monday - Friday from 8:30 a.m. to 4:30 p.m.
  • closed on Monday, February 20 (Family Day)
  • closed on Friday, April 6 (Good Friday) - please note that we ARE OPEN on Easter Monday

Extended Phone Hours FOR OWL SUPPORT ONLY:

  • Monday - Friday from 4:30 p.m. to 10:00 p.m.
  • no extended hours during Reading Week (Feb 17 - 26)
  • no extended hours during Easter Weekend (April 6 - 8)

How to Contact Us

Western provides the best student experience among Canada's leading research-intensive universities.