Get Help by Phone:
- Mondays - Thursdays from 8:30 a.m. to 10:30 p.m.**
- Fridays from 8:30 a.m. to 4:30 p.m.
- Sundays from 4:30 p.m. to 10:30 p.m.**
**PLEASE NOTE: Phone support will not be available during the following periods:
- Sundays of long weekends (e.g. Thanksgiving, Easter, etc.)
- any holiday where the university is closed (e.g. over the Christmas Holiday period)
Get Help at the Drop In Counter:
- Mondays - Fridays from 8:30 a.m. to 4:30 p.m.
How to Find Us:
- By Phone:
- 519 661-3800 or Ext. 83800
- Support Services Building - our drop in counter is on the main floor right inside the front doors
- By JIRA:
- Create a JIRA ticket at https://jira.uwo.ca/secure/CreateIssue.jspa?pid=10920&issuetype=6
- By Webform (if your password does not work to create a JIRA ticket)
- Ask ITS
- askits.uwo.ca - get immediate answers to some of our more common inquiries
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