ITS Help Desk

Hours of Operation:

Phone Hours for all support questions:

  • Monday - Friday from 8:30 a.m. to 4:30 p.m.
Extended Phone Hours for OWL support:
  • Monday - Friday from 4:30 p.m. to 10:00 p.m.

Counter Hours:

  • Monday - Friday from 8:30 a.m. to 4:30 p.m.

How to Contact Us

  • By Chat:
    • chat
  • By Webform:
  • By Phone:
    • 519 661-3800 or Ext. 83800
  • In Person:
    • Support Services Building, main floor right inside the front doors

Western provides the best student experience among Canada's leading research-intensive universities.