Western Workplace Technology
Resources for Western Faculty and Staff on effective use of Western Workplace Technology
Welcome to Western! This page is intended to provide
some basic information on using the Western Telephone
System and your desktop computer.
Glossary of commonly used technology terms
- What are the features of my telephone
View an online tutorial on the features and uses of your Phone
- How do I use my voice mail
and using the Voice Mail System
- What other telephony services are available at Western?
- Where can I find UWO Telephone Numbers?
Directory has telephone numbers as well as other valuable information
- Who do I call when I have telephone problems?
Contact your department Directory Coordinator or
the ITS Help Desk
- How do I get in (log in) to my computer?
- Check with your supervisor for information on how to log into your computer
- All new employees at Western are provided with a Western Identity and password (PCA)
- This id and password are the key to gaining access to many
computer-based resources on campus including
email and Human Resources.
- This ID MAY also be used by your department to provide
access to shared network files and printing.
- The information will be issued to you in paper form, by the
Computer Accounts Office (x83800)
- When you first start your computer, you may be prompted to "log in".
The login may be your Western Identity and password or may be specific to your department.
- What may I use my computer for?
- Students and Staff of Western are expected to read and agree to the Acceptable Use Agreement.
- Acceptance of
this Agreement activates access to email, browsing and other secure
- Use your Western Identity and password to accept this agreement
- What kind of computer will I use?
- Every department
at Western has its own flavour of computing environment.
- Most desktop
computers are Windows Operating System based, but some departments favour
MacIntosh or Linux computers
- The software
applications you use will also vary according department
- How is my computer connected
to the Campus and the the world?
- Most computers on the Western campus are connected to the University Backbone Network
- This high-speed network allows you to connect to other campus computers as well as the
- Your computer
uses an email client to connect to the UWO email server.
- You may have
network drive letters that give you access to departmental files and
- Browsers such
as Internet Explorer and Netscape are available to access the Internet
- Diagram of common Western computer
- How do I access email?
- Every employee of Western
is eligible for a Western email account
- To access email, you
will need your Western Identity and password
- You need to activate your account by electronically signing the Acceptable Use Agreement
- Western mail can be accessed
by using IMAP or POP email clients
- The email client used
will depend on the client preferred within your department.
- Examples of email clients
are Thunderbird and Outlook
- To configure your email client, see our Email How Do I's...
- How much storage do I have for email?
- 250 MB of disk space
is allotted for email.
- If you exceed this
limit, you will receive a notification from the Computer Accounts office
that you are reaching the limit of your space
- If cleanup is not done,
your account may stop accepting email.
- Remember that attachments
contribute significantly to the amount of space used by mail
- To free up space in
your email account and prevent going "over quota", remember to empty your
trash and delete unnecessary Sent Mail
- Other tips for reducing
the amount of space in your email/Unix account can be found at
- Who should
I call if I have problems with email?
- Call the ITS Help Desk at x83800 or your departmental IT Contact
- What about
Spam, mail forwarding, password changes and other email questions?
- Do I have space provided for a Personal Web Area?
- Am I able to access Western email
- The easiest way to access Western email from home is through http://mail.uwo.ca (using your regular email login and password)
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